Powerhouse Gym North Canton

Excellent gym tucked away from main roads. The gym is one of the larger Powerhouse’s I have been to and had by far the most merch I have seen. 3 or 4 large areas to work out in and had no problems getting to the equipment I was looking for.

Nice staff, friendly people, gym is very small and the equipment is pretty limited

Everyone that works out at this location is nice and helpful. The gym is full of bodybuilders and football players. It's a great place to go for intense workouts, or if you want to get strong. They have alot of amenities.

Facility always clean. Many choices for equipment.

One of the best gyms ive ever been to

Some of Powerhouse North Canton's staff need a refresher course in customer service and humility.Due to frequent travel (especially to the Canton area), I signed up for Fitness Your Way with Tivity Health/Blue Cross Blue Shield. This allows me to access any gym that is contracted with my membership level while I am away from home. I specifically made sure Powerhouse was included. When I went to show my membership card at check-in, the staff did not know what I was referring to. After some back and forth, a staff member went into the back to "speak with a manager." The staff member returned without said manager, and told me I had to have an Ohio address to use this service. I tried to explain that cannot be right, and completely defeats the purpose of having membership, but instead watched as the staff member turned away from me, and loudly started conversing with a fellow staff member on the body odor of a patron. As someone who works in healthcare, it was rather shocking to hear someone be so insensitive towards another individual without knowing their circumstances, that I ended up just paying for my day pass to avoid being their next target.I ended up calling Fitness Your Way today just in the off chance I misunderstood how the program works. The representative was able to verify Powerhouse North Canton's contract with them, and explained that members use the facility, and in turn send a "big bill" to Fitness Your Way at the end of each month. I considered calling to dispute the day pass I had to pay, but doubtful I would be met with accountability.Really quite a shame, as the facility's equipment is in good shape, and is rather clean.

The staff are nice and professional. There is so much equipment, clean beautiful restrooms and showers. They offer many classes and tanning us only $5 my teenagers are also welcome to work out.

I just finished my three day trial and thought I'd share some thoughts. I am by no means a bodybuilder. I only started visiting gyms in the last few years; I love cardio and will use the chest/arm machines for a few reps.The staff is very friendly. They are constantly moving around filling up cleaning bottles and maintaining equipment.The parking lot is very small and fills up quickly. I was there between 4-6p on a weekday and was lucky to get a spot. If nothing is available, theres a stone lot next door.The locker room is not large but has several shower stalls and a small dry sauna. I wish people would use it with proper etiquette, but it's possible they simply don't know. The water pressure in the shower is good.For me, the clientele and environment was somewhat intimidating at first. But that feeling quickly evaporated. The people who work out here are there to do a job, not worry about what everyone else is doing.I will probably end up joining with the month-by-month option. I am growing tired of the Planet Fitness crowd and really like the post-workout sauna session.

Best equipment, clean, and people are there to "work" not play photo shoot in front of the mirrors all day. A place for those who are serious about working g out.

Just went to cancel my membership after one year. After only going 1x,my first month, when I went there was no assistance ( I didn't even see anyone to even ask a question for help beings that was my very 1st time ever in that gym), for the non weightside, extremely packed at 5 AM. I got so discouraged I left.When I went in to cancel my membership today, not once did the manager ask me, did something happen that made you only come one time, did anything happen that we need to be aware of, to me if I was the manager that would be a red flag right there. Maybe help me stay and keep my membership. The manager (who I asked for specifically to handle this) didn't ask me if there was anything specific in why I was canceling didn't even try and talk to me. Like they have so many members no big deal for someone to cancel who's only came 1x without even knowing why. Not so much as "I'm sorry this didn't work out for you" from the manager.I was so disappointed in how I was treated, manager nor the staff gentleman that he was showing how to cancel a membership. I had such high expectations and was so excited, proud of myself when I signed up and joined. Then to be treated like the way I was (like a no one)was very disheartening. Extremely POOR CUSTOMER SERVICE in all my 37yrs of working, you try to retain your customers not treat them like their no one.