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Littleton Family YMCA offers a welcoming and community-centric atmosphere for fitness enthusiasts of all ages. Located at 11 W Dry Creek Ct, Littleton, CO, this gym features modern facilities, a variety of classes, and well-maintained equipment. The staff is generally friendly and professional, contributing to a family-friendly environment. The facility includes a pool, racquetball courts, and specialized programs for seniors, ensuring a comprehensive fitness experience for everyone.

While the YMCA excels in many areas, several members have noted concerns about customer service, particularly in terms of responsiveness and professionalism. Additionally, there have been issues with membership cancellations, leading to frustration among users. Despite these drawbacks, the YMCA remains a popular choice for those seeking a community-oriented gym.

Pros:

  • Clean and well-maintained facilities
  • Friendly and professional staff
  • Wide range of classes and programs
  • Family-friendly environment
  • Good equipment availability
  • Excellent pool and racquetball courts
  • Special senior time and precautions during COVID-19
  • Reasonable pricing for membership
  • Child care and kid-friendly activities
  • Strong sense of community

Cons:

  • Issues with membership cancellation and extra charges
  • Some staff members are unprofessional
  • Inconsistent information about events

Location / Contact

Rating Stats

4.2

out of 5.0

29 reviews
5.0
5 reviews
4.0
1 reviews
3.0
2 reviews
2.0
7 reviews
1.0

Reviews (44)

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Thanks Peter! We appreciate the review! 🤩

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What a nice, clean, friendly, and well equipped YMCA! I’ve been an out of town guest this month and really enjoy working out there. They’ve made me feel at home. I’ve done strength workouts in various rooms. Weights and space are always available. Indoor cycling classes and pickleball are well attended too.

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Don't get ripped off! When I decided to finally cancel, based on their overpriced costs, dirty facilities and limited, low quality, workout equipment, it took me 4 months, countless phone calls, and 140 dollars of extra billing. If you give these people your card information they will bill you until eternity. Since their customer service is totally unresponsive, there's not much you can do.

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The front desk lady (Kelly) is extremely rude, condescending, and extremely unprofessional. She even went as far as to calling me names in the lobby. The situation was extremely small and blown way out of proportion on her end.My family and I attended the YMCA basketball tournament and I decided to go across the street to get my family and I some Starbucks. When I arrived with 7 drinks Kelly told me that they didn’t allow drinks in the gym area. I found this weird because so many people in the bleachers had beverages including starbucks, open soda cans, and some even had food. However I didn’t say anything and obeyed the gyms “policy”. I told my family that if they wanted their drinks (some even being waters) that they would have to leave the game and drink them in the lobby. My sister on the other hand is a rebel and figured since other people in the bleachers had their drinks, that she could get away with bringing it into the gym and continue to watch the game.Kelly came to find me (in the lobby enjoying my coffee with the rest of my family) to tell me to go get my sister out of the gym with her drink. I told Kelly that it was just water, but she said that it didn’t matter. Again, I respected her wishes and went to go get my sister. As I’m watching my sister make her way to the lobby with her drink I couldn’t help but laugh at my sisters walk of shame. My sister and I laughed it off, and didn’t think much of the situation. Kelly comes over to my sister and I and tells me “you are extremely tacky”… however I heard “you are extremely attacking”.I was so confused and said “I’m not attacking anyone…?” Kelly then says “No, TACKY, not attacking! Do you know what TACKY means? I said TACKY” and then she walked away.I was shocked to say the least and from a distance I told her that she is acting completely unprofessional and I didn’t appreciate her name calling. She continued to be immature and call me “tacky” (whatever that means), so I walked away and removed myself from the lobby. After the game was over, I politely went to go ask for the supervisors information (unfortunately she is the only secretary working that day or I would have asked someone else). She told me that she already reported the incident and I don’t need to worry about it. I told her that I still need the information. She didn’t have a number to give me but she offered a email.She started to give me the email…”B!” (long pause, as if I’m slow)“Merry, like the Christmas holiday if you know that holiday”At this point I feel myself starting to tear up, as I’m so upset and her contradicting behavior has cut me to the core.I’m astounded that not only does she think this is an appropriate way to treat someone while on the job, but someone so heartless and nasty is working in youth center. Plus, if this is how she acts in small situations like this one, I can only imagine the extent of her behavior. At the end of the day I hope she doesn’t continue to treat people else like this (especially the amazing kids that attend this location). I highly suggest the YMCA set boundaries on how their staff is treating others while trying to enforce their policies.******Since this review, Billy Merryman reached out to me and was the nices/most professional man I've spoken too. He heard the situation and found a solution to the problem right away. I definitely love this ymca, and even if theres issues (here and there) they are quick to solve the problem!

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Clean, friendly and great classes and cardio machines. Just the best

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Sam cline was a well mannered and great young man that helped me with any questions or concerns I had. He certainly deserves some recognition.

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This location would be amazing if staff would let you know if a class was canceled. Even with a week notice! The management does not respect me or my time. If it wasn’t for the amazing coach Kath, I’d never come back.

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I reached out to try to do community service here and to be honest it’s like pulling teeth to even try. Shouldn’t be this difficult to get a response even after many follow ups and passing their background check. I understand that my community service is mandated from another county but I live in Arapahoe county and provided all documents to get this completed here and still no response. Just sad and disappointing!

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The weekend hours are worthless.Do not sign up here! Your credit card will be charged forever! #FraudEdited from a 3 star to a 1 star review.Been trying to cancel my membership. I called August 3, August 11, and August 25. Each time, I spoke to someone who left a note saying they will cancel my membership. Got a charge on my card September 1. I called September 6 where they appologized for the error and claimed to have cancelled it again. I then got transfered to the "Solutions Center" to request my refund. I left a message explaining the situation. I called repeatedly and finally got through today. The "Solutions Center" said my membership was not cancelled yet and they didn't have any evidence of me calling the Y 3 times in August for cancelling. So no refund will be issued unless I convince the Littleton Y to call them and tell them I called 3 times in August.

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This is a great YMCA location. I visited this location from out-of-town and used the facilities twice. The staff is extremely courteous and helpful, and welcomed me like I was a local YMCA patron. I used the pool and lockers during both visits, and the lockers and showers were impeccably clean and new. The pool area and racquetball courts are excellent. I highly recommend this YMCA location.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 44 reviews.

The address is: 11 W Dry Creek Ct, Littleton, CO 80120, United States .

The contact number is +1 303-797-9622

This service is listed under Gym .

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