Orangetheory Fitness

Love, love OT!! Fantastic and supportive staff (front desk and coaches), motivating music and great clientele.

I recently joined OTF Southglenn and I love it! I am not an avid fitness person but I’m slowly making changes in my 40’s to be healthier. Joining OTF at Southglenn is a great place to do that!

I drove an hour one way to go to a Caleb class since I've heard rave reviews of his classes for years. I was denied going into class because I didn't have a vax card. The biggest problem I had with this is that I wasn't notified about this policy before coming all the way down nor was the class marked as a vaccine mandated class on the booking app. The studio manager, Devan, said they didn't have a phone number for me but also didn't make efficient effort in contacting my home studio for my contact info. After getting my home studios voicemail, they just gave up and let me drive all the way down here to just get turned away and drive home. Very disappointed in the lack of professionalism and communication at this studio.

I signed up for the "test" class. Arrived about 23 minutes ahead of time, and was flatly refused to enter, as the stated policy was 30 minutes. It was an absolutely absurd experience, as there is no way whatever was going to happen would actually take the full 30 minutes. The staff was pretty rude to boot. Hardly surprising, I won't be joining.

The sessions were mostly good workouts. But the policies are held with absurd rigidity. I was 7 minutes late in a snowstorm, after having to drive my kids across town for school and back. They have a 5 minute policy , on top of a no cancellations within 8 hours, and I was told I was 2 minutes late to join the workout. Nothing else. I PAID for the workout and thought that pretty cold hearted. Why can't I just go get on an empty treadmill and start running? I just paid you $15 to do that and you want me to just accept that I broke a policy in a snowstorm, which I have no control over? So I told them to cancel my membership. I will find another gym for less that isn't so rigid. They didn't seem to really care though. There were other questionable issues in the whole 2 months I had my membership, like getting billed in a month that was supposed to be free and not having enough displays or all displays working even. - Good workouts. Poor customer service. Absurd rigidity on policies. Why add hurdles to people working out like this? For some of us it is hard enough already.

My friend warned me this would be addicting… She was right! I’ve heard of friends loving OT for years. Tbh, I was a little intimidated and never really looked into it. Said friend got me to finally go to a class with her. Glad I did! This is THE workout. Coach Caleb is awesome! If you want to see what you are really capable of, this is the place. You will walk out supercharged and feeling pretty empowered. Working out is fun again!!!

Cody, Rick and Caleb are amazing trainers. I lost a lot of strength after going through cancer treatment. The chemo cured my cancer but Caleb, Rick and Cody helped me get my life back! I am forever grateful to them and the wonderful people who go there. Southglenn is a special studio!

Very welcoming staff, and fun workout! Studio was very clean!

Caleb was very encouraging & inspiring. I enjoyed his work outs very much & highly recommend him. 🤗 …