Action Sports Complex offers a variety of fitness options at their St. Albans location. It features an array of machines, weight rooms, and sports facilities, but it may not be the best environment for everyone. Some users appreciate the friendly staff and clean facilities. However, there are numerous complaints about maintenance issues, inconsistent opening hours, and poor customer service. Management seems to struggle with keeping the gym well-maintained and handling memberships efficiently, leading to dissatisfaction among many patrons.
If you are looking for a basic gym experience and can tolerate a few inconveniences, this complex might meet your needs. Nonetheless, for those seeking a well-maintained environment with reliable service, it might be worthwhile to consider other options.
Pros:
- Friendly and helpful staff
- Clean facilities
- Convenient location
- Has all necessary equipment and machines
- Offers a variety of classes like Zumba
- Reasonable day pass options
- Good for basic fitness needs
- Family-oriented membership options
Cons:
- Poorly maintained equipment
- Inconsistent opening hours
- Difficult cancellation policy
Location / Contact
- Address: 2400 Kanawha Terrace, St Albans, WV 25177, United States
- Phone:+1 304-722-1315
- Email:[email protected]
- Website:actionsportscomplex.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.0-star.
This business has 20 reviews.
The address is: 2400 Kanawha Terrace, St Albans, WV 25177, United States .
The contact number is +1 304-722-1315
This service is listed under Sports Complex .
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Sabrina Ray
4 years ago
Staff is friendly and helpful...it's Very Clean and convenient place to go to. I Would Recommend this place to anyone
Donald Walters
4 years ago
It was great put in some good work
Bobbi Hannah
4 years ago
I love taking the Wednesday night Zumba class with Christina! However, it is extremely hot in the room. The fans really do nothing as they are not very strong. 82 degrees is too warm for Zumba with no air movement. That is why I gave it a 3 star rating. The class is wonderful. The temperature in the room is terrible.
Charles Witt
4 years ago
Poorly ran and maintained, plus apparently Jeff Roy, who's is in charge of/owns the facility is a terrible business man and manager in general. I know people that have signed up for sports programs for their children and Covid-19 caused some to be postponed or canceled. Mr. Jeff Roy apparently isn't big on returning people's money when they request it back because they didn't get what they paid for. BBB needs to look into this bad business owner.
Hunt3rTh3Wizard
5 years ago
No parking during the winter and the gym is always rented out
Adam King
5 years ago
Still terrible. Charged me 10 dollars for a day pass. Out dated equipment. Don't waste your time or money supporting a lazy organization that deserves to be shut down.
Lekili Leslie Dean
5 years ago
Great facility and great staff! They have everything you need!!
Gregory Frye
6 years ago
DO NOT use this gym! I was a member here and accepted a job with the Air Force in Texas and they refused to cancel my membership until I had a utility bill with my new address on it. I offered to send them a copy of my job offer and that was not good enough. The problem is that moving often requires temporary living situations that do not provide the documents they require. So I paid for months of a membership I couldn't possibly use from 1000+ miles away. Poorly managed and out of date equipment as a bonus. Even with the drive from St Albans to Nitro planet fitness is a better deal.
Jessika Graley
9 years ago
Best gym around
dorndy1
9 years ago
Been using the gym almost a year, was interested in the basketball courts and weight room. Where to start...the water fountains almost never work, most evenings the courts are used for elementary basketball games while they're in season, …