Anytime Fitness

I just have a question, when will the seated leg curl machine be fixed? I know a work order has been put in but it’s been weeks now.

Called, no answer. Finally someone answered & I was informed I had to go in to join and someone would call me back to set an appointment. No one ever called back. Very poor business! Whoever is running this gym either has no idea what’s going on, or doesn’t care.

Had an appointment at 1030am to speak to someone about joining the gym. I stayed there till 1035 and NO ONE came or was there to assist me! What's the point of making an appointment if no one cares or is available to speak with a potential customer? I wanna join a gym that values my time. Needless to say, I won't be joining the gym in kanawha city. Maybe I will join one at a different location.

UPDATEDIt seems my review reached the gym overlords. They were able to address my complaints and update the gym and its equipment. As I mentioned before, the current staff physically present in the gym are wonderful.ORIGINAL REVIEWWhoever owns this gym should be ashamed. First of all, I want to say that Jason and his staff are awesome, caring, and devoted to the success of the gym. There have been four treadmills out of service for months. I know Jason has requested the owners to fix the machines, and it seems that no one is getting around to doing it. The treadmills are extremely popular in Charleston, especially among an older crowd, and choosing to not fix them to save money is terrible, terrible business. The owners should be ashamed and the management at this gym deserves better. On top of that, they are reluctant to fix the tanning room (over a year) and other equipment too. Again, Jason and his team deserve better!If I could review the gym solely off of Jason, Josh, and the others and their commitment to the gym, I’d give 5/5 review. The owners make me want to leave!

Good variety of weight equipment. Treadmills need maintainence. The smaller details need a lot of attention. Spray bottles are often empty, as well as the hand sanitizer. The floor is always dirty and dusty. The bathrooms smell bad. One of the water fountains needs to be fixed. A water bottle filler will be a great addition.

Its a great gym not too big not too small. Been going there for about a year. Free weights is my thing. But they have plenty of machines and tredmills My only complaint is the lack of sports channels and the fact that you cant change the channel on the tv. That sucks. Eapecially if your the only onecin there.

This is a great gym. Location is convenient and I always feel safe. The staff are always helpful and friendly. My trainer, Josh Powell is amazing! He keeps me motivated and focused on what’s important. He is very observant. He knows when to push me harder when I’m lacking motivation. I highly recommend getting the personal training sessions. He has kept me coming back!

I will never join Anytime Fitness again because of my experience with this location and how they handled our membership transfer from out of state.My experience was based on my transfer in 2019-2020. Hopefully there is a new manager at this point because the one that we interacted with is still causing issues because of they way the billing was handled and communicated to us. This is the reason for the 1 star review.

This is an excellent gym with great equipment. I have worked with two trainers over the last couple years, and each has been awesome! Right now I work with Josh. He listens to you and helps you meet your goals with appropriately challenging workouts. The office staff are easy to reach and resolve any issues quickly.

I've tried out at several gyms in the Charleston area, and the Anytime Fitness in Kanawha City is by far the best gym. It's always clean, never too busy, and the members are respectful and kind. Management is great. Julia, the General Manager, is a sweetheart and I always see her hustling to make sure the gym is in great shape. Their trainer, Josh, is always doing a great job with the members. Overall, this gym is a 10/10, memberships are well-priced, and I would suggest it to anyone!