Pivotal Fitness- Downtown Charleston offers a convenient 24-hour access in a prime location. While the gym provides essential equipment and friendly staff, the facility suffers from various maintenance issues. It's a suitable option for budget-conscious users and students, but cleanliness and operational problems like broken machines and HVAC issues could detract from the experience.
Despite its low cost and great location, the gym struggles with issues such as outdated equipment, broken fixtures, and poor customer service policies. Members have mixed experiences, with some praising the welcoming community and others citing poor cleanliness and management concerns.
Pros:
- Open 24 hours, very convenient.
- Prime location in downtown Charleston.
- Affordable membership costs.
- Helpful and friendly staff.
- Great community atmosphere.
- Offers various classes.
- Quiet and never overcrowded.
- Decent functional training area.
- Convenient for college students.
- Some well-maintained equipment.
Cons:
- Old and broken equipment.
- Poor cleanliness and maintenance.
- Unfriendly cancellation policies.
Location / Contact
- Address: 69 Wentworth St, Charleston, SC 29401, United States
- Phone:+1 843-723-4995
- Website:pivotalfitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 20 reviews.
The address is: 69 Wentworth St, Charleston, SC 29401, United States .
The contact number is +1 843-723-4995
This service is listed under Fitness Center .
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Omar Waleed
1 year ago
A great gym but missing some machines but for a vacation it’s really good and is t pricey at all, I paid 95$ for 2 months but they said it’s the 60$ for the first month then 35$ each coming month, also the people there is really kind.
Henry Hubbell
1 year ago
Good gym but not the best parking situation
Zak Morse
1 year ago
No frills, all necessary equipment, enough space to accommodate a full gym (very rare). All hours access is great for a student schedule.
Jack Koch
2 years ago
Josh is great. Good gym downtown with lots of equipment.
Dorn Ayers
2 years ago
Excellent service, perfect location. Quiet and never over crowded. Could not be happier with cost or facility and I’ve traveled and trained in many countries.
Jamie Tobin
2 years ago
Location a positive. Cost a positive. But you get what you pay for. You can sign up for membership there but cannot cancel at this gym, will be charge a quick late fee (in my case credit card was stolen and needed to be replaced), and require 30 notice of cancel and I will be charged the next month.
Emily Barron
2 years ago
This location is terrible. I’m a long time pivotal member. I frequently use the Park West, Wes Ashley and Downtown location. Downtown is clearly neglected.1. Half of the lights don’t work2. There are holes in wall in the back room3. The fans don’t work4. Half of the lockers in the women’s bathroom are broken- not to mention it is just overall gross in there.4. Constantly searching for cleaning solution to wipe down the machines5. The water fountain let’s out the barest trickle. Impossible if you have a water bottle.6. There is a problem with the ac/heat. It’s freezing in the winter and burning up in the summer.Please, reallocate some of your resources. Park west and west Ashley are nice and well maintained. Downtown needs fixing up. It embarrassing.
Kyle Grimm
2 years ago
Decent location but all equipment inside is old and some times broken. The owner is more worried about putting up signs to keep non memebers out than he is updating equipment. The water fountain is pretty much unusable and the bathroom are gross. It’s not usually crowded but probably because it’s not a nice gym.
Leigh Ann Burton
2 years ago
BEWARE. Not only is it a dump, this place is a scam. You will have unauthorized charges made to your account. Management will never return your calls. Stay away and find a reputable facility with legitimate employees and management.
Anna Jones
2 years ago
I absolutely LOVE Pivotal Fitness. The cleanliness is 100% and it’s almost never busy. Great staff and lots of machines.