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Pivotal Fitness- Downtown Charleston offers a convenient 24-hour access in a prime location. While the gym provides essential equipment and friendly staff, the facility suffers from various maintenance issues. It's a suitable option for budget-conscious users and students, but cleanliness and operational problems like broken machines and HVAC issues could detract from the experience.

Despite its low cost and great location, the gym struggles with issues such as outdated equipment, broken fixtures, and poor customer service policies. Members have mixed experiences, with some praising the welcoming community and others citing poor cleanliness and management concerns.

Pros:

  • Open 24 hours, very convenient.
  • Prime location in downtown Charleston.
  • Affordable membership costs.
  • Helpful and friendly staff.
  • Great community atmosphere.
  • Offers various classes.
  • Quiet and never overcrowded.
  • Decent functional training area.
  • Convenient for college students.
  • Some well-maintained equipment.

Cons:

  • Old and broken equipment.
  • Poor cleanliness and maintenance.
  • Unfriendly cancellation policies.

Location / Contact

Rating Stats

3.6

out of 5.0

2 reviews
5.0
8 reviews
4.0
1 reviews
3.0
9 reviews
2.0
0 reviews
1.0

Reviews (20)

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I’ve been going to pivotal for right around 4 months now. The staff is very helpful and it’s a great community of people. The personal trainers are very friendly and respectful. When I first came in the place was a bit dirty but you can tell the staff has worked hard to keep the gym in its best condition. All around a great gym for locals and students 🙌🏻

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It looks like an abandoned gym that was once amazing.Has everything you would want but nothing has been cleaned in 2 years and the equipment is breaking. And there’s no staff?! Just empty and they let you come and go as you want

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Beware. If you pay ahead they tell you that if you move they will refund you the remaining months that you paid. …

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THEY MADE A DEAL FOR A 5 STAR RATING YOU GET A DISCOUNT. This gym is terrible, especially for college students. They are very difficult to answer the phone when you want to cancel your membership. If you go to CofC do no become a member. This is a glorified hotel gym.

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I much prefer the West Ashley location. Understandably (because of space) the downtown location is much smaller and has way less equipment. It's fine for what I need it for, and it's literally a 3 minute walk from my apartment, so the convenience is unbeatable. They do have classes and all that stuff at this location. I haven't tried one yet, but I hear they're really good.Edit. 3 months in. There is never any staff downtown. It's the wild west. Sweaty dudes with no shirts walking around barefoot working out and not cleaning machines. It's gross.

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Visitor. Staff (Ally) couldnt have been more helpful.Awesome gym. Huge functional training area. Quiet during day. Nice crowd. Cant say enough nice things

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rude and unprofessional, they’ve double charged me before and that was a hassle and now i’ve been trying to cancel my membership for a whole month and have now been charged for this month. i had reached out 3 times to this location and was …

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Great location and staff! Plenty of access to various equipment including cardio machines. Free weights and dumbbells are on the older side of their lifespan but provide a solid workout for any sort of lifting. Only complaint is the lack of …

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Gym is ok, somewhat small and missing some important equipment. The gym is kept warm and seems like it could be cleaned better. I’m leaving one star because they kicked me out just as I was getting into my workout to do maintenance. It’s 8:30 AM, do that stuff at night when you won’t interrupt your members. If your members have the discipline to show up, don’t ever get in the way of that, should be common sense.

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The epitome of a local gym. You'll know the front desk attendant immediately and within a couple days, some of the regulars as well. Well maintained equipment in good numbers. If I had one complaint, I'd want to turn the ab/stretching room …

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 20 reviews.

The address is: 69 Wentworth St, Charleston, SC 29401, United States .

The contact number is +1 843-723-4995

This service is listed under Fitness Center .

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