9Round Mt. Island Lake

I am HIGHLY disappointed in my experience here. They have little regard or empathy for their clients. Shortly after I signed up I ran into some health complications that will not allow me to workout for a few months. I asked to cancel my membership and immediately was told that I was locked in for a year. Not a problem. However, when I explained to them my situation and asked if they could pause my membership for a few months as I am unable to physically go in, they never responded. I have sent them multiple emails over the course of a month and still nothing. They responded real quick when I wanted to cancel, but doesn’t seem to care about helping their clients out at all so long as they are getting their monthly payments. I will not be renewing my membership. Not only that, but my first and only session there was terrible. They didn’t help me when I had no idea what I was doing. The trainer just sat at the computer and then scolded me by saying I wasn’t trying hard enough. DO NOT GO HERE.

I am highly disappointed. My first workout ended with me being scolded for “not trying hard enough” even though I was working my butt off. Mind you, this was my first time back in a gym in a few years and I had already been really nervous to start working out. After that, I have been too discouraged to go back.

Not a bad gym, but some trainers show up really late. The gym is supposed to open at 8am. I don’t have time to wait by the door all morning for someone to show up. So I pay my membership fee every month, but have to skip my classes due to someone being irresponsible. I would like to see improvement on this issue. It does seem impossible to contact 9Round headquarters; who is actually in charge at this gym?

My review that I posted yesterday was taken down. Do not go here. They make it impossible to cancel and will try to take your money. I let the owner know months ago that I wanted to cancel my membership but it wasn’t canceled. Now bill collectors are calling me endlessly asking for the money. I have called the 9 round to cancel my membership multiple times but I have been told to contact the owner who is unreachable. You cannot contact him by phone or email. I just want to cancel my membership as it is supposed to be commitment free. Don’t get scammed like i did!

I have received my BEST workouts at this 9Rounds location. My experience extends beyond the physical, as I have been pushed to grow mentally as well. The owner and every member of the team always go above and beyond to ensure I’m reaching my full potential. The workouts are quick (30 minutes) and different each day which allows me to fully maximum my time. 9Rounds, to me, is more than just a gym. It’s been an experience like none other and one of my greatest stepping stones to life-long health.

I’ve been working out here for a few weeks now. The gym owner, Wes, is awesome and attentive. I come in pretty early each morning and he has the place cleaned and sanitized. Each station is pretty well separated so keeping a distance is easy and masks are required. You won’t get bored with the workouts because they change daily. If you are looking for a clean place and an exciting way to sweat and drop some pounds, this is it. He has some great specials going on right now, so make sure to check him out!

First workout was amazing! i had an awesome girl trainer and I thought wow I'm really going to love it so I signed up that day. The first week was good but then i noticed they were hiring younger and younger staff that were not helping me. They basically would just talk among-st themselves as teenagers do. I had just started so I didn't know all these moves on the board. It progressively got worse and eventually had to go somewhere else. My advise to the owner train your staff better and make sure they are actually training.

9round, conceptually, is genius. No class times, go as many times as you want, 30 minute classes, and customized workouts that change daily. What more could you want?But this location specifically is amazing. As someone who has always hated working out, the staff and culture are a huge reason why I find myself looking forward to these classes. Ra is amazing- firm yet sweet and encouraging. Even the playlists are awesome! Everyone should seriously consider joining. My membership fees are worth their weight in gold. Thank you 9Round!

9 round mountain island is by far the best 30 minute workout around! Not only are there no class times, the workouts are short but intense. Wes is an amazing trainer and has the ability to push you to get results without ever being negative or critical. I bring my kids there with me and he always entertains them while I get my workout in. I highly recommend 9 round!

9Round is the TRUTH! Wesley and all the trainers are great, super encouraging and always making sure everybody is being challenged. The workouts are only 30 mins but they're INTENSE. (I'm still not sure how I made it to the car after this morning's workout. My legs were straight jello.) Plus, this 9Round is more affordable than some other locations and even other gyms/trainers I've looked into. I def recommend them to anyone!