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Located in the heart of Charlotte at BOA Plaza Retail Mall, the Charlotte Athletic Club offers an expansive gym experience. With modern equipment and top-notch amenities like a basketball court, steam, and sauna rooms, it meets the needs of diverse fitness enthusiasts. The gym's long operating hours from Monday to Sunday make it highly accessible for busy schedules.

Members rave about the friendly staff, clean environment, and lack of overcrowding, providing a pleasant workout atmosphere. However, some long-term members have raised concerns over management's responsiveness and the clarity of contract terms regarding membership cancellation policies.

Pros:

  • Modern and extensive equipment.
  • Friendly and welcoming staff.
  • Very clean environment.
  • Not overcrowded.
  • Convenient location in BOA Plaza Retail Mall.
  • Top-notch amenities like a basketball court and steam/sauna rooms.
  • Extended operating hours for flexibility.
  • Validates parking for visitors.
  • Positive community vibe among members.
  • Strength and conditioning classes available.

Cons:

  • Issues with management responsiveness.
  • Concerns over contract clarity for cancellations.
  • Some long-term amenities maintenance issues.

Description

Spacious, contemporary gym with group classes, personal training, yoga, massage & cryotherapy.

Location / Contact

Rating Stats

4.3

out of 5.0

1 reviews
5.0
1 reviews
4.0
1 reviews
3.0
7 reviews
2.0
0 reviews
1.0

Reviews (10)

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Switched from the Dowd here. Feels like I went from the nightclub to the country club. Great gym. Mature members, friendly staff, and quality amenities. Never too crowded with always just enough people to feel a sense of community.

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Always have a really good experience here. Been coming on and off for about 8 years, when I travel to Charlotte. The staff is always very friendly and there is plenty of modern equipment.

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I recently joined CAC looking for a gym that isn’t so crowded all the time. This gym is very well kept and all the equipment is great. I never have to wait for a machine! The front desk is very friendly and I could not recommend enough.

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Stayed at the Omni hotel, and this was the facilities on-site. The front desk girl was very helpful with getting me set up. I only used the treadmill, but I'd definitely go back if I'm at the Omni again.

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One of the best facilities we've ever worked out at. Steve, the manager is top notch. The facility is clean, never overcrowded, and very nice. A great deal. Highly recommend!

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Presenting a highly impressive gym, equipped with state-of-the-art amenities including a top-notch basketball court, along with the added convenience of a steam and sauna room. Operating from 5am onwards, this gym offers unparalleled accessibility to its patrons.

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Giving a five star purely based on the joining process and 1st day. Gym was clean, has a ton of equipment options and every person that I encountered was incredibly friendly and welcoming all the way from management, the front desk, cleaning staff, trainers to even the members. It wasn’t overly crowded which was a plus to me. It is a little pricey so I decided to take a trial strength and conditioning class conducted by one of their trainer’s Cain and let me just say that the class was everything I was hoping for - I felt strong, I felt challenged and I was encouraged. Directly after class D who runs the membership portion of my experience got me all set up with enrollment, easy breezy and I left the club feeling good, pumped and excited to return.

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I'll preface this by saying the gym, and day to day staff, maintenance team, etc. were all super friendly and great to work with. The gym in itself is great, really enjoyed my time there, plus they validate parking.My biggest issue is I was relocated for work, and gave a 20 day notice of this. In fact, it even says in the contract that if you are relocated more than 8 miles (520 for me), you can be refunded for any "unused services" to which the GM responded, "The agreement is a little confusing – unused services is referencing things such as personal training, massage, locker etc." Despite my attempts I was still charged, and it appears they like to twist the words of the contract to when it is convenient for them. The GM acknowledged the contract is poorly worded, and still didn't do the right thing. I physically couldn't be there to use the services, and was still charged. Can't recommend doing business with a company that exhibits this type of customer service.

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I was a member for over 5 years and really enjoyed the gym. The staff is incredibly friendly and works hard!Unfortunately, it has been poorly managed and are very unfriendly. There have been no improvements throughout my time period there and has been stitched together by the gym members and the staff.I left the gym because management was unwilling/unable to respond to any of my issues (which included parking problems, questions during covid, constantly broken amenities that never seemed to work and issues with the basketball court).If general management shifted hands and improvements could be seen, I'd be happy to return!

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I work in Charlotte about one week each month, and I bought a membership at this gym to use when I’m there because I love it so much. They have everything I need (I’m an advanced lifter and competitive bodybuilder), and it’s never so crowded you can’t get on the equipment. The staff is so nice. I always look forward to working out here. It’s one of my favorite gyms, and I work out in gyms all over the country.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 10 reviews.

The address is: 101 S Tryon St #200, Charlotte, NC 28280, United States .

The contact number is +1 704-371-5600

This service is listed under Gym .

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