Crunch Fitness - Charlotte University

I will bump this to 4 or 5 stars if you turn down the FKN music, and bring in the cable attachments that your matthews location has. Send corporate quality control into this location and you will see that the music is WAY too loud, especially in the free weights section. ITS 2023 people can afford headphones and do not want crunch to dictate what we listen to at the gym. Please send in corporate QC, because matthews is not like this nor are the locations I have been to in other states. Its got a lot of solid equipment and good price. If they turn the music down and it doesnt get insanely crowded it will be a great gym. GOT ATTACHMENTS MUSIC IS DOWN very nice

Went for a one day free trial. Was not greeted pleasantly. It was very mediocre. I signed iPad and they just said enjoy. No tour or anything offered. So I had to ask for a tour since it was overwhelmingly large in there and i got confused on where things were. I was doing a fitness class on my free trial and didn’t even know where the group fitness room was or was even told or shown. So after i ask, They grabbed a trainer to do a tour, bless his heart he was nice but he wasn’t familiar with everything enough for a tour, we just walked around talking about my fitness goals, i was not explained what equipment was what which is sad because there is SO much in there that i have never seen before . After leaving, i was just handed my ID and told bye. Never went over memberships, pricing, contract rules, nothing. Sad because i had a good time at the fitness class, but if you’re looking to get more people to sign up at the gym - this is not the way. I probably would have signed up on the spot if the staff was pleasant and actually cared to take the time to introduce me to the facility. Still debating how i feel about this place. I guess they feel like the gym will sell itself. SMH. The young lady who i dealt with just was non chalant and did not go any extra mile outside of the bare minimum. We will see if I return.

Lots of different machines to use. Some I’ve never even seen before. Unfortunately that’s become an issue taking up real estate as most go to the gym in peak hours and upon my visits in the past 3 weeks, there have been 200+ attendees. Among those 200+ attendees are a mere 3 traditional barbell bench presses. If you don’t mind just using some random available machine to try and work out a selective muscle group or going to the gym to use ordinary household dumbbells to complete your routine. Then this is the gym for you.

I had a membership to Planet Fitness but I hadn't been to the gym since Covid. Finally decided to go back and it was overcrowded and filled with people who would rather conversate than work out. They have antiquated equipment and no personnel on the floor. Crunch opened and I have been going religiously for three weeks now. Plenty of up to date equipment, great atmosphere where you can get your workout in and get out. Enough space and stations that you can always find a spot to get your lift on. Bonus...they have a staff that actually helps and there are real trainers there. Yeah I'm working on my next summer body but Crunch makes it easy and motivating.

Always a good workout!!!

Great environment, great machines and benefits

More Cardio equipment than matthews and btyne but matthews and btyne have more machines. Def considerable advantage driving out to those locations as far lifting goes but its a decent gym, and hopefully they throw some of those nautilus machines and cable attachments up this way

First week open and they broke my locker stealing all my items. I went to the front desk and Bekah said they are not responsible for items. The worst thing was how rude she was, refusing to give any contact information to make a claim. All she said was “come tomorrow to speak with a manager” but she was the manager.

Im confused on why I can't see the gym in sandals. I wanted a tour as I go to the LA fitness down the street but they explained to me that I needed to wear close toed shoes when all I wanted to do was look at the amenities and locker room. Weird but thanks? Oh they also said pricing is online. Yes now that’s an amazing & great sales pitch. I do admire the way you treat a potential future client/member.

Very impressive gym!