Fitness Connection

Still my favorite gym to date! I’ve had a personal trainer for a good while now and I have to say it’s one of the best decisions I’ve ever made. I’ve always been active but having a trainer really push me is a totally different world. I love that they have a kids club. My son actually looks forward to me going to the gym so he can go there. The only gripe I have is that this location isn’t very spacious. Also, when tournaments are going on in the attached gym, parking is a nightmare. They really need a separate space that is larger. Or consider one on the west side!

Gym and weights section was nice. Two of the four stalls in the women's bathroom are STILL out of order.

Fun fact, they charge you a NON REFUNDABLE $50 each year. They also REQUIRE a 30 day cancelation fee, so if ur trying to cancel immediately, they're still going to charge you next month for NO REASON.

This gym is great for what it is. A good place to come get your work out in and get gone. Most regulars that come here that’s the vibe. It’s not the biggest or the nicest as far as equipment because of its small and shared space. However everyone is cool and down to earth. The only complaint I have is that they need to do better putting all the items back. But that’s not the staffs fault as much as the gym goers. It just sucks when everything is thrown everywhere. If the staff can do better on that it’s a good place to get your work out on 💪🏽

Equipment is falling apart. For the amount of people that come to this gym, there should be no excuse for the dumbbells to be peeling, machines taking weeks to get repaired, and ez bars missing. Do better. Also front desk staff always has a terrible attitude.

Parking is a major on Saturdays and after work when sports complex has their events. There isn’t enough parking for gym members. It’s a pain having to circle around and I don’t want to drive on the gravel with massive holes with my low profile tires. This FC needs to figure something out quick.

Please make sure you check the expiration date on the supplements because if they expire in a month or two they will not refund you. I just bought supplements that expire in 2 months and they were not budging. I still love Fitness Connection but y’all wrong for that.

I went to this gym for almost 6 years and had to cancel because I moved. I never had any trouble with the staff and the gym is a nice size with great classes. But I went in today to renew my membership and had the worst experience with the “main guy.” he was the general manager or the manager on duty and he was the rudest human being I have come into contact with in a really long time. The whole experience put a terrible taste in my mouth and I left and decided not to renew my membership. People in customer service are supposed to help people, and be kind and understanding. All I was met with here was condescension and disdain. The way he was talking to me was on the verge of yelling and I literally left the building shaking. I will not spend another dime on this place.

Don’t try to cancel. I’ve been trying to cancel for a year now. I also work their only hours they accept cancellations 8-5 mon-Friday and if you are still on hold at their closing time your call is disconnected. I called and sat on hold this last time for almost 2 hours. And then was told I will still be charged another month. I don’t even live in the state anymore. I will never recommend this gym to anyone.

The worst customer service ever. I had to wait an hour to get customer service on the phone. Then the representatives was nonchalant and unprofessional. I called a month ago to cancel my daughter and I membership they still draft 2 payments of 49.00 and the representative didn't apologize or look into anything. I ask to speak to a manager she hung up.