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River North Gym At The Mart offers a well-rounded fitness experience in a friendly environment. Conveniently located on the 9th floor of The Merchandise Mart, the gym boasts a wide range of equipment, including numerous squat racks and a variety of free weights and machines. Members appreciate the extensive class offerings, from yoga to HIIT, and the knowledgeable personal trainers like Kirsten and Andrew. The welcoming atmosphere and sense of community make this gym a standout choice.

However, there are some concerns regarding higher-than-average membership prices and occasional issues with the cancellation process. Despite these drawbacks, the gym’s commitment to cleanliness, supportive staff, and continuous improvements keeps members satisfied and motivated.

Pros:

  • Extensive range of equipment
  • Friendly and supportive staff
  • Wide variety of classes
  • Knowledgeable personal trainers
  • Clean and well-maintained facilities
  • Convenient location
  • Positive community atmosphere
  • Transparent pricing
  • Towel service available
  • Spacious and optimized layout

Cons:

  • Higher membership prices
  • Issues with cancellation process
  • Limited hours on weekends

Description

Members-only gym in the Merchandise Mart offering exercise equipment, classes & personal training.

Location / Contact

Rating Stats

4.7

out of 5.0

5 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
51 reviews
1.0

Reviews (60)

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Great gym! I highly recommend the personal trainer program (if Andrew has an open slot, you'll want to take that ASAP).

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Employees never clean or reset any of the equipment. Showers are gross.

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Long time member of the gym. Extremely clean and the staff is always polite and welcoming. Trained with Ash Dunwell for 6 sessions recently. He's very knowledgeable and provided me with a custom training schedule as well as nutritional information. Each session was tougher than the last! Highly recommend him as a personal trainer.

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I have been working out at River North Gym for three years. The gym is very well stocked for every type of workout. In the beginning of 2020 I started to train with Andrew; his workout plans and guidance have allowed me to improve my lifting and put a focus on health eating. Teaming with Andrew was the next step that I needed to improve. If looking for gym with big heart and no ego look no further.

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Great facilities and a great staff. Hardly ever have to wait for equipment, even during peak periods. Are they the only affordable gym that has figured out the correct ratio of cardio and weight training equipment? It very well could be the case. I've been a member for 5 months and it has been a blast.

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This is a great gym with friendly and supportive staff. They have a variety of solid equipment with 3 times more squat racks than the 3 story CAC I’ve been to in the past. I’ve been doing personal training for about a year and half with Andrew and couldn’t be happier with my progress. I’m 5’11 and went from 155 pounds of skin and bones to 190 pounds lean muscle. Recently Andrew encouraged me to compete in a local powerlifting lifting meet which has been a blast to train for (but not easy). Weight lifting is no longer just exercise to me but is now a sport I love. Thanks RNG!

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The River North Gym continues to charge me after I cancelled my membership. There were no documents signed by me stating any contract length or cancellation policy. I went in to cancel my membership, they stated I would no longer be charged and that it was cancelled. They continue to charge me and I continue to have to fight it.

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I really liked this gym. The fitness classes were the best! Werq with Heidi and Zumba with Yara were legendary.

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Great equipment and customer service! Friendly staff. I always feel relaxed here.

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Genuine, caring, helpful, clean, personable; These are just a few of the words I use to explain the gym I go to and the staff that work there. I have been a member at River North Gym for two years with no problems or complaints.Personally, I look for a gym where the machines are always working, the place is clean without weights everywhere, free group classes, towels (to lazy to bring my own), and a staff who will not mind if I ask them how to "dead-lift" properly. I can be kind of picky, and I definitely know what I want, but River North Gym gives me all of this. Your not going to find a large pool, a 50 ft. rock-wall, or even massage therapists in the locker rooms (great idea if your considering it), but you will find a place to get your workout in and a friendly staff to help you along the way. Props to Joyce for being the baddest of them all!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 60 reviews.

The address is: 222 W Merchandise Mart Plaza #951, Chicago, IL 60654, United States .

The contact number is +1 312-239-8282

This service is listed under Gym .

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