LA Fitness

If it gets better, I haven’t seen it. Nice location nice equipment very clean.

Poor management. The manager never knows what’s going on with his class instructors whenever they are absent for several classes. His response is often “We don’t know”. It’s worst to have the same sub instructor to teach every class when she is not very qualified. He either does not have an answer for your questions or would give you an excuse without a resolution. He sounds and acts impatiently whenever he talks to a member. I’m only staying because of the long term member discount at this gym. Need a new manger and management for this location, please!

Cool gym lots of various activity, protein bar , racquet ball courts plenty for cardio , diverse crowd

Nobody racks their weights here. I’m a member at a different location and the staff are more attentive, and the members are more considerate but it truly comes down to the gym members. When/if they do rack them, it’s wherever they want and not where they belong. The level of arrogance and entitlement of the members at this location is extraordinary.

Bad staff and manger. The worst is sales persons. They will give you false information to get you signed up. Chino is the worst location i have ever been to. I totally regret signing up here.

I would not recommend Kids Club.I noticed an employee was negligent in the kids club. She sat at the desk in there and faced the computer while the kids (all ages) played by themselves. Manager was notified via phone and his response was” she has been here for years.” Another time I went to pick up my kids and I seen the older woman employee kissing an infant on the cheek. That’s inappropriate. PERIOD. I dont care how long she has been there.

We travel often; consequently, my fitness focus is challenged when hotel gyms are deficient or non-existent. So my remedy was to join Active and Fit Direct. This solution has been life changing. Today, I contacted LA fitness one of numerous options.LA fitness is most assuredly a better fit for me as my routine requires adequate weight training equipment. Comparatively, I see this spot gear to all fitness levels up to advanced body builder. An easy measure for me is dumbbells or even plates.There are still a large number of machine dwellers who do not allow proper flow. Understandably, many of those dwellers are learning so they may be comfort with repetition with a select number of exercises. Typically, I find alternatives to my routine navigating around such instances of delay. Not as much an issue here at LA Fitness, but obviously there are adequate bottle necks due to one machine preference or consideration.Overall, 8 out of 10 with 10 being excellent. LA fitness is awesome.

Worst staff and experience ever. I signed up with Raymond whom lied to me about the privileges of the membership in order to get me to sign the contract, I even paid an initiation fee to have a lower monthly rate thinking I would have the plan long term, however the terms of my membership were not what Raymond had said and I no longer attended the gym after discovering this. I tried multiple attempts to contact Raymond and there was no response (although before this he kept sending gym class messages/flyers). I tried to contact him again and received no response. I spoke with the manager Christian and he was extremely rude and condescending. It had been a while between this time because I had been avoiding the confrontation due to anxiety about the whole situation and requesting a refund due to false advertisement. As I explained myself, Christian stated extremely loudly, "It's not that serious and nothing to be frustrated or stressed out about. The gym is a good thing, it's healthy, nothing to have anxiety about." This made me feel extremely uncomfortable and self conscious as he continued to talk about me canceling the membership out loud. He had a weird/amused expression on his face the whole time too. He also informed me that even if Raymond did lie to me, he used the word "misrepresent", that there's nothing I can do because I was emailed a contract that "all consumers are allowed to read." He made me feel that it was all my fault for not reading that whole contract even though I thought I knew what I was signing up for based on Raymond's information. He did absolutely nothing to help my situation and openly admit his staff could have lied to me to get me to sign up. That's $307 down the drain, I only went to the gym for maybe 7 days. I will never again go back here and I don't recommend anyone sign up with these people. Even if you want LA Fitness please go to any other location. Others have said the manager is extremely rude in the reviews as well, and I could not agree more. I genuinely feel conned and I've seen so many people online with similar experiences.

NO safety and security in this location.Someone broke my lock and stolen cash out from wallet.I reported it but they don't think its serious issue. They did not take my name anything except they will look into it. Also, some days no available parking space due to church.Seriously thinking about cancelling membership to find other gym.

A lot of kids in the afternoon. They just sort of roam around and use equipment for a few reps then hop to another station. I’m talking like 12-16 year olds. A little smaller than most LA Fitness sites but also cleaner than most.