Planet Fitness

First impressions are really important and the lady who helped me totally left me feeling like I don’t even want to go back. I went in to sign up for the 7 day free pass and was hoping maybe ask some questions, but seeing as how the employee was so unwelcoming, I didn’t even bother. From the moment I walked to her station she seemed in a rush, irritated, and unwelcoming. Not one smile, not talkative or informative. Had no interest in giving me any details about the gym or what comes with the pass...good thing I had already read the info on the site. If it wasn’t for that, I’d have no clue. All she did was ask for my info- again unwelcoming - and just really seemed to want to be done. I believe great customer service is so vital to a good first impression - but doesn’t end there. I mean, I would feel uncomfortable to ask her any questions if I needed help with anything. Unfortunately, I didn’t catch a name of the employee, and I can’t even remember if there was a name tag. At this point, I’m not too sure if I’ll take advantage of the 7 days, but will see.

I've been working out at this gym for almost 2-3 years now and I absolutely love it! The customer service is great and the staff is always helpful. I went to a Planet Fitness in Nashville once and wasn't impressed, all of the cardio equipment were too close together and the weight equipment seemed really outdated. Overall this is a great place to workout with no distractions of people slamming weights, screaming when lifting or stuff like that. I like how diverse the crowd is.

I've been a member here for about 3 weeks and so far I've enjoyed it. There is lots of workout equipment, and the employees are helpful. I feel comfortable going here. The personal trainer can only meet with you on 2 days a week, one day at 7pm and 7am on the other day. There should be more times, like mid afternoon or something. The tanning beds are clean and work well. I still have more to discover

It's like the one I go to but twice the size and more roomier than the Planet Fitness I went to here in central Florida. They were great to me when I went there in 2016 so I'm looking forward to work out there the next time I'm in the area.

Good for the most part but they have a lot of little problems. Light bulbs in women's showers have been out for two weeks.one day electronicsign in was out.several paper towel machines are messed up.

I enjoy coming to this location to workout 4 times a week. Very clean and I usually come at night because there arent many people. The staff are always courteous to say have a great night or something which I appreciate.

This planet fitness is the cleanest and largest one I have ever been to the restrooms, locker rooms, and equipment are always spotless. When they say the no judgment zone they mean it you can go alone or with a group and everyone is friendly and willing to help you if you're confused on how to use the equipment.

Not as friendly as I was hoping. The staff has been rude every single time I've come in. For asking simple questions. I'm new to it and just wanted to make sure I knew the rules and was treated like an idiot every single time I came up to the desk. The staff act like it's an inconvienece to come up to the desk when I need to sign in for the amenities. Half the equipment is broken or just doesn't work properly. Every single one of the paper towel dispensers are broken and the lady yells at you when you don't clean off your machine. And for three days the bathroom had no toilet paper in the dispensers. Kind of glad I'm not under any commitment to stay.

I signed up here because I was just getting back into fitness and the 30 minute workout and 12 minute abs seemed like a way to not over do the workouts at the beginning. They said you could enter anywhere in the circuit and not interfere with others workouts. They also stated that they did not allow people to camp machines in that area so you complete a workout. This is my second text here and could not finish either due to people camping the machines. This last time I told two staff members at the entrance to the 30 minute workout area and they just looked ate like I was being upset for no reason. This is during off peak times and there was plenty of machines open on the floor.

Been here a couple times to workout while traveling. Their elliptical machines are a little bit older but are still reliable and good working order. The staff, as usual with Planet Fitness, was extremely friendly and helpful. All of their equipment seem to be in good working order and they had plenty to accommodate the decent crowd.