Crunch Fitness - Countryside

*Edit to add the manager was awesome & so helpful.Really disappointed with the poor customer service of Molly at this location. Since we were unable to cancel our memberships online like you can with the other locations, I came in well in advance of my next billing date & they’re insisting on charging us for another month, although that is not the Crunch policy on their website. Unfortunately 2 years of paying 4 memberships doesn’t get an easy say cancellation.Take note in the event you want to try to cancel your membership.

I have had a great experience at this location. I am always welcomed in when I arrive, unlike some other locations where they seem to be on their phones or uninterested. Thomas is my trainer and I have been working with him for a couple of months now with great results! He has helped with all aspects of the exercise, diet plan, or just being there to listen when needed. They have recently added some new equipment that has been great to add into the workout plan. I would definitely recommend both this location and Thomas.

Tomas is awesome guy, compassionate, funny, knowledgeable about his job. Thanks Tomas

Highly overpopulated. Hard time getting a machine or rack to use. Especially when some machines are 1 of 1. I Advise you to look for less crowded gym.

Gym music is way too loud most of the times. I am one who likes to hear the banging of weights and the ambience of the gym. I get people like to work out with music but there are those who rather do their working out with little to no music/noise. A suggestion I have is have specific hours of lower or little volume of music.Another complaint I have is there are many pieces of equipment that are always occupied and other equipment that are never occupied. I would suggest adding more adjustable flat benches and removing the two benches that sit up right only (with the small back). The adjustable benches do the same thing but are more versatile with workouts.There is not much room for stretching as well during peak hours because there's trainings scheduled, or the HIIT zone is going on on top of a yoga class. I think there needs to be an independent stretch room for when classes are going on.For my positive piece of this review... Staff is knowledgeable, all equipment is available for an extensive amount of workouts.Overall, this location grew too fast and needs to expand and have more room or build another location near Palm Harbor or Dunedin to prevent overcrowding.Edit: they have added more Olympic platforms for squats/deadlifts and moved machines. The layout is much better now!

Quite literally the worst crunch I’ve ever been to and that’s saying a lot! Overcrowded AND half the machines are broken. Music was awful and at a deafening volume. I left with a headache. This location confirmed my desire to cancel my membership.

I’ve been going to various Crunch’s, mostly to Seminole and Countryside (Countryside is the closest to me) since November. Unfortunately, I would drive from Dunedin to Seminole because the Countryside location is always overcrowded , dirty , and I’m constantly waiting forever for machines (that are being used by someone who is on their phone or using other machines at the same time it’s REALLY annoying!) I was really excited when they FINALLY revamped Countryside and got new equipment that was much needed! I really hope it continues to stay clean and the equipment is respected. The other thing that has been making me contemplate switching gyms is some of the regular members are very rude and take up multiple machines at a time (and none of the front desk employees ever do anything about it) and I’m by no means a prude but several times now I’ve been on the stairmaster and a regular member was there as well cussing , extremely loud , the f word every two seconds . It was extremely disgusting and I’m certain the front desk could hear because he/she was that loud! I really love coming to the gym but if some of this doesn’t change I will have to rethink where I go.

Place is crowded at all times. Members have no etiquette. Always teen man-children flexing in the mirror and taking photos of themselves every time I’m in the locker room. They don’t have basic things like nonskid mats in the shower area. Sauna smells like it hasn’t been cleaned in ages. Have to walk the entire gym a few laps to find bar clips or handles for the cable machines. For as much money (members) as this place must have, they need to reinvest in upkeep. Will be canceling shortly…

Place is a joke . They have no respect for active deployment . No professional courtesy. On-site managers can’t fix issues and corporate doesn’t care at all . If I could give a zero star I would !!

Great gym, good atmosphere and people. Can be crowded at times but definitely gets the job done