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Located in Copperfield Center, Gold's Gym in Concord, NC offers 24/7 access to members. The gym provides extensive equipment and is known for a friendly and helpful staff. Some recent ownership and management changes have begun to improve the gym's cleanliness and maintenance, but issues like unresponsiveness and temperature control persist. Customer feedback indicates a generally positive experience with room for improvement in a few key areas.

Overall, Gold’s Gym appears to be a reliable choice for fitness enthusiasts, particularly those seeking a convenient, all-hours facility. However, potential members should be aware of challenges related to HVAC systems and customer service handling.

Pros:

  • 24/7 Member Access
  • Friendly and Helpful Staff
  • Extensive Equipment
  • Convenient Location
  • Recent Efforts to Improve Cleanliness
  • Good Communication from Some Staff
  • Positive Community Atmosphere
  • High-quality Equipment
  • Supportive Training Staff

Cons:

  • Poor Temperature Control
  • Difficulty Canceling Memberships
  • Some Maintenance Issues with Equipment

Location / Contact

Rating Stats

3.8

out of 5.0

4 reviews
5.0
1 reviews
4.0
1 reviews
3.0
1 reviews
2.0
3 reviews
1.0

Reviews (10)

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The temperature of the gym is kept on 75 which I personally find it to warm to work out in. And today I found it to be dirty ..water bottles all over the floor. On a positive note the equipment is decent and staff is friendly.

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I love the gym.. I don’t love that there’s no a/c. It’s been over a month in the middle of summer. They place a fan in front of the thermostat and it STILL reads 84 degrees. They sent a message saying there would be air 7/20. That came and went and no follow up, instead signs about customer appreciation. Looks like the customers want air.

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I like the gym overall. It has everything you could need to get in shape. The equipment is good quality and they usually keep it on working order.I do not understand why both preacher benches was moved out of the room with the dumbbells however. This makes no sense. Most of us like to use dumbbells on the preacher bench. I really wish that at least one of the preacher benches could be moved back to the right area.Also, it’s January. No one has taken the initiative to change the clocks from daylight savings time.I look up at the clock all the time and for a split second think that I am running late.

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Wish I can give it no star . Let’s start by saying they tricked me into a contracted . I was clear I wanted only a year but for some reason I’m under a three year contract. Two they do not answer my phone calls nor voicemails . Three they make you pay way more than my actual payments. For instance they charge me $25 today and then I owe $30 in the next couple days . This gym only cares about money and is unjust . I did not sign for a three year contract employees are unhonest people.

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This gym is entirely too hot please turn on the AC. I hear people mention the problem daily in the locker room. I walk into the gym in the early morning and get a rush of hot air as soon as I walk in. It’s unsettling sweating during warm up. I went and looked at the thermostat and it stated 81° F In the main room. It’s a great gym with great equipment and people, but it’s uncomfortable to workout in.

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Golds Gym never bothered to clean or fix equipment.Elite Fitness recently purchased this location, so I’m looking forward to the changes.The other day I noticed gym had been vacuumed for the first time since I’ve been a member (over a year).

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Looks like someone else is also have a similar issue. I have made multiple attempts to contact the gym. I have gotten no real answer on canceling a membership. They pawn you off on a secondary company that is impossible to get in touch with. Nearly 3 months of charges and no real answers or conclusion to get a cancelation of membership handled. It's honestly a joke at this point how difficult they make it to just cancel a membership. Its obvious they want to make it difficult. There is absolutely no reason it should be this take this long or be this much of a hassle. They are simply a for profit company that actually doesn't care to help you and handle concerns or it wouldn't cause this much frustration. There are numerous family owned gyms in the area worth giving your money to. Support them. For me to get to a point to leave a review like this is such a bummer but how difficult and the money that is still being charged I had to say something. This is a golds gym, management, and customer service issue. They need to take accountability for that and stop pretending that have things in place that avoid these issues.

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I have been recently traveling to this Golds Gym location as oppose to my local Golds in Harrisburg. Personally, I find the equipment to be better, and this location definitely takes pride in maintaining upstanding reputation. Communication is amazing, had the pleasure of speaking with Travis, Josh, & Jordan, whom which I highly recommend forAny concerns or questions. They were very informative & friendly, Travis had amazing big energy & also trains at this location. Overall, A+ all the way around!

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A customer asked me what type of Heavy Equipment I use to install the trees I sell.I told her,"Just the heavy equipment dangling from my shoulders."-courtesy of my 20 year membership at Gold's Gym Concord.HIT IT HEAVY.UNLEASH THE FURY.

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I just joined this gym because fitness connection was not doing any justice. This staff is beyond friendly and helpful! I’ve never felt so welcomed in a gym before. The place was very clean and had nice equipment. They are very transparent oh and my favorite once your a member you have 24 hour access!!!!!! Love it so far!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 10 reviews.

The address is: 349 Copperfield Blvd NE M, Concord, NC 28025 .

The contact number is (704) 784-6664

This service is listed under Gym .

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