Located at 5650 State Hwy 49 S, Harrisburg, NC 28075, Gold's Gym in Harrisburg offers a variety of amenities to fit different needs. This 24-hour facility prides itself on its cleanliness and professional staff, providing a welcoming environment for gym-goers.
Members highly recommend the friendly and knowledgeable staff, as well as the diverse range of fitness classes and high-quality equipment. However, some reviews point out issues with management, customer service, and cancellation policies, which suggest room for improvements in administrative areas.
Pros:
- Clean facility
- Friendly and helpful staff
- Karen Small, a standout trainer
- 24-hour access
- Wide variety of fitness classes
- Excellent childcare services
- Updated and well-maintained equipment
- Supportive gym community
- Knowledgeable personal trainers
- Convenient location
Cons:
- Poor management and customer service
- Difficult cancellation process
- Condition of facilities varies
Location / Contact
- Address: 5650 State Hwy 49 S, Harrisburg, NC 28075
- Phone:(704) 455-4653
- Website:goldsgym.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 120 reviews.
The address is: 5650 State Hwy 49 S, Harrisburg, NC 28075 .
The contact number is (704) 455-4653
This service is listed under Gym .
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Jacob Schultz
9 months ago
Cool spot will lift again
jauawn remeal
9 months ago
Excellent facility super friendly and clean. It is not over crowded and everyone is polite in there.
Marissa migliaccio
9 months ago
Golds gym Harrisburg is probably the cleanest gym I have ever been part of. The bathrooms are ALWAYS stocked and smell fresh. There are always staff members on the floor cleaning, wiping things down, vacuuming and being friendly with members. If you want to be part of a clean and friendly gym, GOLDS GYM HARRISBURG IS THE PLACE FOR YOU. Shout out to Karen Small and the other staff who's always cleaning late night making sure the gym is in the cleanest condition!!
Fly 59
10 months ago
Nice place. The manager is very comprehensive and kind.
Peter Nguyen
10 months ago
Front desk girl was rude. I have an active and fit membership with the Golds gym in Huntersville and moved recently closer to this one and thought I could use my membership as well. She claimed that she couldn’t put me in the system and turned me away
Austin Van Wingerden
11 months ago
Great facility with great equipment
Kasey Cummings
11 months ago
This place is so awesome love the new 3 month special going on for STUDENTS ONLY such a great deal & their staff is wonderful. Recommend heckling them out
aliyah milicia
11 months ago
I’ve been going to this gym for a little over a month now and absolutely love it. Everyone is so nice and helpful. The sauna is a hit or miss if it’s hot in the Womens locker room but other than that I highly recommend!
Darlene Crawford
11 months ago
New management is inexperienced and badly in need of customer service training. I joined over a month ago under automatic payment plan. As I was leaving gym today, management stopped me at front desk and asked if I wanted to renew my PT sessions. When I informed her that I was contracted through Dec. she had audacity to question my integrity by asking that I wait while she checked - something she should have obviously done before choosing to offend me. This incident seems consistent with other low reviews the gym has been receiving. Much improvement is required if they want to keep my membership.
Amy M
11 months ago
I joined Gold’s Gym last November (2022). I was taking a tour of the gym and while I’m the ladies locker room, checking out the sauna, showers etc., I met Karen Small. What a WONDERFUL person to know! She is a trainer, in her 60’s who also competes and made such a great first impression on me that I signed up immediately. She became my trainer and my friend. The gym has plenty to offer, but if you don’t have friendly staff, your money is better spent elsewhere! I have thoroughly enjoyed coming in to see Karen, Dylan (my other trainer), Tracy, Nick, and Ms. Dee (who works in the child care room and watches my 6 year old). It makes my days better!