Planet Fitness in Cornelius, NC, boasts a clean and spacious facility with up-to-date equipment. The friendly and efficient staff maintain a welcoming atmosphere for all members. This location offers hydromassage beds, Total Body Enhancement, and newer stairmasters. Shower and locker rooms are well-maintained and provide a comfortable experience. Regular visitors appreciate the gym's convenient layout and easy access, making it a preferred choice in the Lake Norman area.
However, there have been isolated reports of negative interactions with some staff members and perceived issues with staff diversity training. Overall, the positive reviews highlight a well-equipped and clean facility with helpful staff.
Pros:
- Clean and spacious facility
- Up-to-date equipment
- Friendly and helpful staff
- Hydromassage beds and Total Body Enhancement
- Well-maintained locker rooms and showers
- Convenient layout
- Easy access and parking
- Not too crowded
- Open 24 hours on most days
- Supports SilverSneakers program
Cons:
- Some negative staff interactions reported
- Issues with staff diversity training
- Occasional problems with customer service
Location / Contact
- Address: 19706 One Norman Blvd A, Cornelius, NC 28031
- Phone:(980) 689-5078
- Website:planetfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 10 reviews.
The address is: 19706 One Norman Blvd A, Cornelius, NC 28031 .
The contact number is (980) 689-5078
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Jennifer Kolkhorst
10 months ago
Great facility. Super clean, friendly staff and so much equipment!
J B
1 year ago
All staff members are really nice they greet u as soon as u walk in and speak as you leave great place to work out the equipment is updated and the place is ALWAYS kept clean which speaks volume about management 🙌 They seem to enjoy their jobs and it shows 😃 …
Warren Story
1 year ago
As gyms go, this one is spot on: up-to-date equipment, friendly and helpful staff, and is always clean. It doesn't smell like a gym, especially the men's locker room. That's always a plus.
Billie McShane
1 year ago
After checking out all the Planet Fitnesses in the Lake Norman area, this one became my regular. They have all the equipment I look for; Total Body Enhancement, the newer stairmasters and Hydromassage beds (loungers too but I just want the bed). The woman's locker room is a good layout and the showers are hot. The gym floor has a good layout with room to work. the staff are on top of cleaning and are friendly and helpful.
Chris Frye
1 year ago
Visiting here for 1st time with SilverSneakers. Friendly and efficient staff. Very clean workout area with more than enough equipment. When I'm in the area, I will for sure use this facility.
J A
1 year ago
When going in with the intention of signing up for a membership and walking out because a front desk employee / “customer service” can’t answer simple questions without getting argumentative. Someone with some experience really needs to sit down with that employee and explain you are dealing with the public and sometimes people have questions that don’t result in a sale without answering questions. Whoever owns or manages this Planet Fitness truly needs to reconsider who deals with their clients after having my first encounter with the staff. If a manager wants to respond to this post this can be handled properly. At the time I felt it was more appropriate to delete my account information that i had input on your IPad and walk out of your facility instead of trying to continue to attempt to hold a conversation with someone who was unable.
Jaheem Roundtree
1 year ago
My trainer Nevin Clark is a nice person, he supports me, have a great heart, and always cares about me and he is one of my best trainers I ever had and always courage me to keep going and never give up your goals. And I really appreciate him to be my trainer and really miss him. 💪💪💪💪💪💪💪💪💪💪💪💪💪 …
chimilla 86
1 year ago
Don’t go to this location if you are a person of color. I repeat the worst experience I’ve had! I live about three miles from that location and decided to start going since it was convenient big mistake! The employee there kept following me around and when I spoke to him got completely ignored. This location really needs to train their staff on how to deal with diversity. Something they lack tremendously. I see the other review and it has proven right!
shannon kinsey
1 year ago
Nice clean gym. Pleasant staff, good equipment selection, not too crowded and easy access-location.
Damon Pinkard
1 year ago
This location was by far one of my top 5...Im a huge fan of PF, and been a member for along time. This location is very easy to get in & out. Showers are very clean, machines, are wiped down, and the layout is wonderful.Follow TrueReviewGuy on IG for more reviews of all kinds.