9Round Fitness

I was a recent member at this particular gym and actually loved it until recently when no one was there to open up the gym and this has happened numerous occasions and has been brought to owner’s attention who always placed the blame on the employees. I attempted to contact the owner to address my recent concerns and was address via text in this manner:I am sorry for ### behavior. I truly am but I don't think I can please both of you on a human error.If I remove #### from the morning you might not be happy with the new trainer.I have brought this up to #### a numerous times but we work too hard and do understand he get tired.When I ran the business I was never late and FYI I was CEO of the year 2018 and 2019. I made mockingbird #2 gym in the country. I have 5 locations not by luck but hard work.I understand if you are not happy with our service I and happy to terminate both your accounts but if you want to blame me for ### mistake. You have a great relationship with Alan and maybe you should talk to him.First I never texted ### That was not me so get your information correct.Second, the price is $149 not $99 so we cannot afford the service at the rate you are paying. So can we change your price to $149 because the business cannot work on $99?Talking about customer service, 99% members appreciate our hard work. 1% that don't like it, don't have to be here.I don't understand why you guys hate me. I have done nothing to you but help you keeping this business open.So please let me know if you want to continue I will cancel your agreement. Thank you for your support. I am sorry I couldn’t please you but I have no control if people fall asleep.Terrible ownership!!!! So if you choose this gym be prepared for this BS!

I love training here! I get a solid workout every time, and it really tests my strength with each round. Shout out to my guy Alan who is the best trainer there hands down. Always showing me how to get better technique and power when running through drills. Keep Alan at this location all the time!

I was traveling through Dallas and wanted to get in a great workout before leaving town. Alan was very helpful while taking my first class- very welcoming and encouraging! If I lived locally, I would definitely continue taking classes there.

9Round Mockingbird is always a great workout. It's a high energy, dynamic environment for busy people who need a concentrated, high-intensity workout. The trainers are awesome and care about your development. Alan stands out as a consistent, positive, and knowledgable trainer - he always helps me improve my form & technique. Hemal (owner) is also very kind as well. Would highly recommend checking 9Round out.

This is the highlight of my day. 9Round mockingbird has the best trainers always pushing you to achieve your goal. No set class time and only a 30min workout which is the dream for people that work all day like I do. Everything is so clean and they have new and really fun workouts everyday!

I actually loved my experience at 9 round. My trainers at the Mockingbird location were great and they do an amazing at teaching. I was a member for about three months before I decided to cancel due to my new work schedule. I was told to email the owner in order to do this. After three weeks of emailing the owner and showing up to the location, my membership is STILL NOT terminated. This definitely ruined my experience as I probably won’t make another membership since the cancellation process it extremely difficult. I recommend that the owner work on better cancellation procedures.

Great, quick workout. The trainers are always helpful and motivating. The workout changes everyday and you can show up whenever you want and jump in! Alan has been my favorite trainer since day 1; he actually cares and wants me to get better every day. Highly recommend!

Such a fun place to workout! As a distance runner, I have always had a problem building arm muscle without getting bored at the gym. Alan is such a great trainer and not only keeps you engaged, but also keeps you having a great time. Love my new workout family! :)

For a variety of reasons, this is an excellent place to exercise. First, let’s talk about the trainers. The trainers take the time to learn everyone's name as well as their limitations and opportunities for growth. Allen and Jesus are absolute studs. They are always willing to push you as far as you are willing to go, and then some. This is a judgment-free zone where everyone is accepted and guaranteed a quick and effective workout. The only reason I left was because it reminded me how much I enjoy boxing. I did it my entire life before taking a break to get my chemical engineering degree. Next, the owner. He is involved, passionate, and genuinely nice. I've met a lot of gym owners who make me cringe, and he's the type of guy I'd have a couple beers with. Last but not least, this is an excellent workout. You can come whenever you want and you'll get one-on-one attention that you won't get anywhere else, so you're guaranteed to work harder than if you were just beep boop bopping around at the gym. At the very least, attend a free class. I understand that there are many gyms to try in Dallas, but you should definitely try this one.

This place is seriously a game changer! I was nervous about joining at first, but Alan and the rest of the crew have made my experience here so much fun and something I look forward to attending each week. I've recommended 9Round to my friends countless times and it never disappoints! Great way to get in a sweat while feeling empowered. Not to mention, 30 minutes for a workout like this is unbeatable. Love this place so much!