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LA Fitness in Old Town In the Village, Dallas, TX, offers a large, clean facility with a variety of equipment, making it suitable for different workout routines. The gym opens early and closes late, providing flexibility for those with busy schedules. Friendly staff and trainers contribute to a welcoming atmosphere, and many customers praise their helpfulness. However, several members have reported issues with machine maintenance, which has led to frustration during workouts.

Pros:

  • Wide variety of equipment
  • Friendly and helpful staff
  • Clean facility and equipment
  • Flexible hours
  • Large space, rarely overcrowded
  • Good cardio equipment
  • Positive atmosphere
  • Convenient location near Highway 75
  • Knowledgeable trainers
  • Welcoming and supportive community

Cons:

  • Poor maintenance of machines
  • Restrooms often dirty
  • Inconsistent child services

Location / Contact

Rating Stats

3.6

out of 5.0

3 reviews
5.0
2 reviews
4.0
2 reviews
3.0
2 reviews
2.0
11 reviews
1.0

Reviews (20)

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When I first started going to this gym a few months ago I had no issues. The customer service is pretty good and everyone is friendly. Fast forward to now, each visit it seems like a new machine is broken and the same ones still haven’t been fixed. They have been broken for weeks, if not months. I understand that service and parts might not be easily attainable but some of them don’t even have signs on them saying the are broken… so you sit down and take the time adjusting the weights/seats just to realize it’s broken and then move to another machine that’s broken too. The legs machines tend to be the most used in the facility and I can count at least 3-4 that are broken and have been for some time. Yes I could go over to the free weight section but it is so full and all of the weights are in use that it’s pointless. The upkeep of the machines is the biggest down fall of this facility, other than that they do a good job. Again getting parts and service for the machines might be difficult and play a part, I just feel like weeks of machines being broken is getting ridiculous.

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This LA Fitness really surprised me a lot, it's the third time I've come here and it's always very clean, it looks fresh and very nice, I've been to many LA Fitness gyms and this is the one that gets my admiration because of all the ones …

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This used to be my favorite la fitness. It has completely gone downhill in 2 months. It was never the cleanest club but that was tolerable... But now there's just this horrible manager here. It seems like she's never managed anything in her entire life, she's just completely lost. She doesn't know details of memberships or anything, she is just completely brain dead and all of her employees know the details. How can you have somebody so bad at managing be a manager at a club? Do you not think this will make your club go downhill? Bring back marco! Or literally anybody else!!!

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Fantastic. Friendly and clean. Trainer knows what is good for my health need and very informative whenever I have a question.

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I’ve been going to this location for over a year now. Since joining I’ve noticed with the changes of Operation Management the care for the facility has changed as well. When my friend Marco was the manager he was on top of making sure equipment was always working and the cleanliness was up to standards. Although the cleaning aspect has not changed since then the care as far as machine operation has. As of right now 1 out of 4 hamstring curl machines are working. The lying hamstring curl has been missing a pad for over 3 months, and the 2 seated ones are broken in different ways. I usually wouldn’t complain about machines being down because I know it takes time for parts to come in and to get on maintenance’s schedule but when Marco was manager it seemed like things would seamlessly get things fixed and maintained.

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This location does not keep up with the maintenance of their machines. Machines broke not included in pictures are decline bench press (leg bar is broke) and cable machine (next to racquetball court).

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Pretty large gym in a convenient location right off 75. It can get quite busy at a weekday after 5 but they got lots of weights, benches and machines so it doesn’t get out of control. Tons of Cardio machines, big enough personal training …

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since I first attended LA in My trip to Dallas I was super well received by the manager Jensen. Likewise, the entire team is very friendly and competent, the facilities are super complete and functional and the sales agent Noah spoke a …

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This is a good quality gym and I had a very good workout. Lots of equipment to choose from in a big, open environment. The music from their sound system wasn't too loud, employees were kind, equipment was clean. Men's locker room and shower was clean. Overall, a satisfying experience at this LA Fitness location.

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Well, I’ve been going to LA fitness for years the equipment is kept up decent and the weight area are always kept up and decently clean. Usually all of the equipment for running and stairs are working which is a great. The one complaint I do have is the restrooms are always disgusting and that seems to be a trend throughout all of the LA fitness facilities.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 20 reviews.

The address is: 5500 Greenville Ave Suite 100, Dallas, TX 75206, United States .

The contact number is +1 214-530-0966

This service is listed under Gym .

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