Orangetheory Fitness on Lovers Lane, Dallas, TX, offers a top-notch fitness experience with talented coaches and a welcoming staff. Members rave about the motivating and energetic environment, where personal attention and camaraderie stand out. From the front desk team to seasoned coaches, every workout session is designed to push individuals towards their fitness goals.
However, some members express concerns about billing practices, particularly during account freezes and cancellations. Despite this, the majority find great value in the supportive atmosphere and dedicated team at Orangetheory Fitness.
Pros:
- Incredible and friendly coaches
- Motivating and high-energy environment
- Welcoming and helpful front desk staff
- Personalized attention and support
- Engaging and fun workout classes
- Highly recommended by numerous members
- Positive and community-focused atmosphere
- Great progress and results reported by members
- Studio staff knows members by name
Cons:
- Issues with billing during account freezes
- Complicated cancellation process
- Charges applied even after in-person cancellation
Location / Contact
- Address: 5549 W Lovers Ln, Dallas, TX 75209, United States
- Phone:+1 972-474-0725
- Website:orangetheory.com
Rating Stats
Reviews (18)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 18 reviews.
The address is: 5549 W Lovers Ln, Dallas, TX 75209, United States .
The contact number is +1 972-474-0725
This service is listed under Gym .
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Jeff Locketz
11 months ago
Thanks, Jeff! Keep crushing your workout goals!
Holli Brown
11 months ago
I LOVE OTF! This place is amazing. Coaches are incredible and the staff is so friendly and nice. Do yourself a favor and join!
Briana Garza-Sally
1 year ago
Thank you for the excellent rating, Briana! Keep crushing your workout goals!
Forrest Nettles
1 year ago
This gym is okay for working out. The classes are pretty fun. The business and customer service is mediocre at best. Want to freeze your account? You will still be charged and have to argue, in person, for a refund. Once the freeze is over they start charging you again with no reminder or invitation to use the service you are over paying for is sent. Then when you finally do cancel, in person, they will still hit you with another charge due to a 30 day cancellation policy. Workout somewhere else.
Darrell Lewis
1 year ago
Really great people. Best experience out of all the Orange Theory’s in the Metro!
Ines Hita
1 year ago
Thank you Ines, for your excellent rating! Keep crushing your workout goals!
Jade K
1 year ago
Thank you for the 5 stars, Jade!
E Autumn
1 year ago
Thank you!
Mandy Blackwell
1 year ago
Thank you for the five-star review, Mandy!
Gabrielle Bittner
1 year ago
Love this OTF location. The front staff is THEE most welcoming group of workers I have ever encountered. Plus Coach Meghan is awesome and is very talented. She always keeps things fun. Look forward to my workouts here!