Orangetheory Fitness on Lovers Lane, Dallas, TX, offers a top-notch fitness experience with talented coaches and a welcoming staff. Members rave about the motivating and energetic environment, where personal attention and camaraderie stand out. From the front desk team to seasoned coaches, every workout session is designed to push individuals towards their fitness goals.
However, some members express concerns about billing practices, particularly during account freezes and cancellations. Despite this, the majority find great value in the supportive atmosphere and dedicated team at Orangetheory Fitness.
Pros:
- Incredible and friendly coaches
- Motivating and high-energy environment
- Welcoming and helpful front desk staff
- Personalized attention and support
- Engaging and fun workout classes
- Highly recommended by numerous members
- Positive and community-focused atmosphere
- Great progress and results reported by members
- Studio staff knows members by name
Cons:
- Issues with billing during account freezes
- Complicated cancellation process
- Charges applied even after in-person cancellation
Location / Contact
- Address: 5549 W Lovers Ln, Dallas, TX 75209, United States
- Phone:+1 972-474-0725
- Website:orangetheory.com
Rating Stats
Reviews (18)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 18 reviews.
The address is: 5549 W Lovers Ln, Dallas, TX 75209, United States .
The contact number is +1 972-474-0725
This service is listed under Gym .
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Jeff Locketz
1 year ago
Thanks, Jeff! Keep crushing your workout goals!
Holli Brown
1 year ago
I LOVE OTF! This place is amazing. Coaches are incredible and the staff is so friendly and nice. Do yourself a favor and join!
Briana Garza-Sally
2 years ago
Thank you for the excellent rating, Briana! Keep crushing your workout goals!
Forrest Nettles
2 years ago
This gym is okay for working out. The classes are pretty fun. The business and customer service is mediocre at best. Want to freeze your account? You will still be charged and have to argue, in person, for a refund. Once the freeze is over they start charging you again with no reminder or invitation to use the service you are over paying for is sent. Then when you finally do cancel, in person, they will still hit you with another charge due to a 30 day cancellation policy. Workout somewhere else.
Darrell Lewis
2 years ago
Really great people. Best experience out of all the Orange Theory’s in the Metro!
Ines Hita
2 years ago
Thank you Ines, for your excellent rating! Keep crushing your workout goals!
Jade K
2 years ago
Thank you for the 5 stars, Jade!
E Autumn
2 years ago
Thank you!
Mandy Blackwell
2 years ago
Thank you for the five-star review, Mandy!
Ariadna Orozco
2 years ago
Orange-theory Lovers Lane is the best decision I’ve ever made! It’s worth every penny. My OTF anniversary is on January 7th and I’ll never forget the amazing welcome I had from Coach Meghan! At the time Coach Steven took me under his wing and motivated me to keep going. OTF Lovers Lane have the best coaches! They celebrate your wins as their own (Coach Jade, Nicole and former coach Smashley)! The experience is amazing from the moment you enter that studio with our amazing front desk team! Shout out to Cesar who knows by heart what my favorite tread and rower is! Shout out to studio manager Andrea who knows everyone by name & creates excitement in our studio. Shout out to the 5:45am crew…best team ever! Thank you OTF Lovers Lane!