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The YMCA of Greater Dayton - South Branch in Kettering, OH, offers a family-friendly environment with a variety of activities for everyone. Notable programs include gymnastics, where Coach Karen receives high praise for her dedication and support for children's growth. The gym also features new equipment, a clean swimming pool, and engaging group exercise classes.

Despite its numerous benefits, some members have experienced issues with customer service and membership policies. Overall, it remains a popular choice for families seeking comprehensive fitness and recreational options.

Pros:

  • Family-friendly environment
  • Variety of fitness programs
  • Excellent gymnastics program
  • Supportive coaches like Ms. Karen
  • Clean and modern facilities
  • New gym equipment
  • Friendly and dedicated staff
  • Engaging children's programs
  • Free childcare services
  • Knowledgable and fun fitness instructors

Cons:

  • Issues with customer service
  • Membership policy complaints
  • Inconsistent communication

Location / Contact

Rating Stats

3.9

out of 5.0

6 reviews
5.0
13 reviews
4.0
1 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (20)

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There is not enough gym equipments and there is no necessary machines that should be available in every gym

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This place is a scam. After paying 8 months of membership that I was unable to attend due to leg problems, I went to the branch to canceled since they refused to do phone cancelation in 2022 after talking to the regional manager and branch manager. I guess they have a preference on who they attend to. In any event, membership was canceled 3/20/2023 around 6 pm and 3 months after they continue to charge me...wow! I suggest you go and rob a bank to feed/fun your useless life.

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I would never recommend this place to anyone not even to work at how can you tell somebody on a interview that you gave them the job and wait till after they physical done and Drug results back and pass everything tell them thanks but no thanks but you offer them the job already and told them to go get everything done if I can get this place a negative Stars I wish I could the people that work there are very rude they don't have the courage to call anybody but they can share email them somebody needs to take the person that hires and fires out of power and fire them by email and see how they like it

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Frustrating, standing at front desk 5 mins, completely ignored.😡 My first visit, needed to know how to get to pool, couldn’t find the entrance. None of the 3 people at desk acknowledged I was even there. One was busy, the other two not so much. I regret getting a membership here now. …

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We are members and been trying to sign up our daughter for private swimming lessons, emailed the person in charge in March with no response, we filled the online application with no response, we called and left a voice mail to the person in …

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Absolutely incompetent running of an establishment. Classes are great and the pickleball games are great. But the overall experience is completely ruined by the front office staff. Poor communication, wildly inconsistent schedules, and a grossly unethical membership fee policy. I promise there is a better place to join nearby that will actually give thought to their members rather than whatever is the most convenient.

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We love the south YMCA. The gymnastics program that Karen coaches is just what we need. She runs a great program that my daughter has grown so much from in the 7 plus years she has been doing gymnastics.

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My girls have participated in gymnastics at South YMCA for over 10 years. Coach Karen is one of a kind! She has a unique patience for both a 3 year old and a high schoolers as well as everyone in between. I really appreciate how she interacts with all of the gymnasts. The gymnastics instruction is a well balanced program for gymnasts of every level, but it is truly the coaches that make this program better than the rest!

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We're newbies here but have had positive experiences so far. One of my husband's coworkers recommended we joined. We're still getting settled here in Dayton and I have definitely needed a place to work out that provides childcare. …

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I have been a member of the Greater Dayton YMCA for over 5 years and love that I can use all the different locations in the area BUT South YMCA is by far my favorite! The size of the facility isn't too big, the equipment is exactly what I need (they also just received all new equipment!) and the staff is very friendly. I never have to wait to use equipment and it is very clean!My kids also love going into the childcare and playing in the block room. The staff is great and interacts with them. They are very caring.This Y offers everything: fitness, sports, activities, smiling faces and friendship!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 20 reviews.

The address is: 4545 Marshall Rd, Kettering, OH 45429, United States .

The contact number is +1 937-434-1964

This service is listed under Gym .

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