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Orangetheory Fitness, located in the Happy Canyon Shopping Center on E Hampden Ave in Denver, offers a unique approach to gym workouts combining group exercises with personal training flair. Their fitness programs focus on high-intensity training that's available for all fitness levels, conducted by a team of enthusiastic and knowledgeable coaches.

The studio has pleasant surroundings and maintains cleanliness, providing an invigorating environment to meet fitness goals. Although primarily celebrated for its energetic classes and professional staff, it has received some criticisms concerning its customer service and aggressive marketing approaches.

Pros:

  • Great coaches enhance workout effectiveness.
  • Range of fun and engaging events available.
  • Works for all fitness levels - beginners to experts.
  • Addictive, high-energy classes.
  • No long-term contract needed; month-to-month membership.
  • Responsive and caring management.
  • Clean, well-maintained facilities.
  • Positive peer group energy boosts members' motivation.
  • Flexible class scheduling.
  • Supportive staff helps members set and reach fitness goals.

Cons:

  • Late cancellation fees are high.
  • Some complaints about pushy sales tactics.
  • Customer service may vary, with some poor experiences noted.

Location / Contact

Rating Stats

4.9

out of 5.0

1 reviews
5.0
1 reviews
4.0
8 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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I really like the coaches here! People are welcoming. workouts are intense but can be catered to any fitness level. Watch out they can also be addicting. Management here is also very good they have taken care of me out several times. Place is always clean too.

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Great coaches, great workouts, and fun events you can sign up for such as dri tri. The late cancel fee is pricey (it’s corporate not studio policy) so be sure to reschedule the same day if can’t make the class you signed up for. Favorite coaches are coach Jacob and coach Paige but all of them are great. Love the fast pace and group energy of this studio.

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I would like to start by saying that OTF is one of my FAVORITE workouts. I love the fast paced dynamic and that the hour goes by so quick. I used to workout at OTF 2-3x a week but due to finances had to make some adjustments. I tried a class at this location and while I appreciate their eagerness to get me back into a membership I cannot stand how often they have called and texted me. It’s pretty ridiculous. No matter the hour of the day they call you and text you to either get you signed up for a membership or to come back in for another class “just to try for free one more time”. I work nights - have to sleep during the day and they’ve called me so many times that I finally texted and said “please stop contacting me”It’s a huge turn off. I’m not sure if every location is like this but I’m kind of disappointed as I was considering a membership or buying classes in bulk and now I’m considering otherwise.There’s a tasteful way to market your gym and not make me feel like this is purely a sales pitch.

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Go to this location about once a month and all has been great. Today unfortunately, was marked as late cancel in error, which happens, and when I contacted the studio was told a manager will need to reverse during a week day. Employee then asked if I checked in, as to if question my attendance, as she was the one who wrote down my name and could clearly see I was in class during the whole time. I noted that this has happened in the past and requested a call back on Monday (happened on Sat) when manager was back in and she was unprofessional and not comprehending. Let her know how she should have responded to the request to where she proceeded to hang up. Great training opportunities for front desk staff and appreciate all they do but this is ridiculous. Horrible location.

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This studio is special. The coaches could not be friendlier and more dedicated to creating an environment for their members. They truly care about each one and help you get better every single day. They make everyone in the workouts comfortable and they make each workout fun and challenging

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WOW! This is an amazing gym. I love the Orange theory class structure (group classes with a trainer that keeps you motivated) and the coaches and staff are amazing (shout out to coach Devin and Studio Manager Alyssa). They really go the extra mile to make sure you're set up for success each and every workout. Even if you're just starting out or coming back to working out after a long pandemic break - a great place to get back to your fitness goals. Highly recommend.

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Been going for a few months. Signed up for the eight classes per month level. I am very wary of gym contracts, and one of the reasons I like this place is it is month to month. You can change the level of your membership or cancel at any time with a months heads up. I can see why people are lifers! The classes are straightforward the technology is intuitive, but there's also a lot of variation. It's just a great all-around work out with loud house music and an energetic coach.

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I tried a free class at Orangetheory Cherry Hills and loved it immediately! After my first class I signed up for an Elite Membership on the spot. The level of the workout was challenging, fun and exactly what I had been looking for. With the encouragement of the coach I was able to push myself further than I had in any other workout I've tried. Then after my second class I knew I wanted to be able to go as often as I like so I will definitely be upgrading to the unlimited Premier plan. The staff is awesome and the facility is clean and well kept! I suggest giving OTF Cherry Hills a try!

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I love OrangeTheory Fitness! I used to struggle to stay motivated to workout at other gyms and never felt like I really got consistent results. The format at OTF is perfect for keeping me accountable and making it easy for me to just show up and get in a great workout without agonizing of what do to each time. I also love this studio specifically! The staff and coaches are friendly, energetic and do a great job of communicating.

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I started attending classes here in June, and have been loving it. The workout is challenging, the music is great, the staff is friendly and helpful, and the coaches are upbeat and encouraging. I also like that anyone can start these classes at any fitness level—from super fit to beginner; it's very inclusive.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.9-star.

This business has 10 reviews.

The address is: 5010 E Hampden Ave, Denver, CO 80222, United States .

The contact number is +1 303-757-8888

This service is listed under Gym .

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