University Hills - Schlessman YMCA

Do not sign up for the YMCA membership. 1) The app and website do not interface well, and you will waste hours a week trying to sign up for classes, etc. 2) DO NOT sign up for Y your way. They have changed how to register for classes 3-4 times since rolling it out in December, 3) the facilities are decrepit, which is a shame because YMCA makes tons of money.

I am very happy with the youth swim lessons, soccer, and dance for my 7 year old!

I came here from out of town. The downtown branch sauna and steam room is flooded so I cam to this location. Public transportation got me there quickly from downtown. The day pay was only 10.00 which is an awesome deal. This branch is great the only reason why I removed a star is because of the coed sauna and steam room and since I didn't know that I had to wear my workout clothes in there which is gross but thus is there norm people in there with sneakers, and fully dressed. Extremely unsanitary

Don't get ripped off! When I decided to finally cancel, based on their overpriced costs, dirty facilities and limited, low quality, workout equipment, it took me 4 months, countless phone calls, and 140 dollars of extra billing. If you give these people your card information they will bill you until eternity. Since their customer service is totally unresponsive, there's not much you can do.

I really enjoy playing racquetball here. Nice place to get fit!

Just another place not cancelling polices and losing paperwork. Also cancelled over the phone and yet they still are are charging us. Go somewhere else for fitness.

I love this YMCA. The customer service is excellent and I feel like it's a very friendly environment.Michelle is one of the Great Aqua Aerobics instructors.I am blessed and honored to have the opportunity to be such a great establishment.

I want to love this Y. I really do. The management of this Y may have good intentions but they sometimes seem disorganized and clueless. The facility tries to offer a bit of something for everyone and ends up doing nothing really well. They have dedicated precious weight training space to new futuristic (i.e. useless) machines that require RFID wrist bands to use. Fine, except 99% of the time all those machines sit unused. Meanwhile they got rid of some traditional highly used (and very useful) equipment to make space for the futuristic machines. FAIL.This Y also outsources much of the IT to outside firms and as a consequence doing anything like checking your account, registering for a class, etc., is a completely clunky experience. This year they wiped out everyone's account as part of a system reset. Fun!Most of the class trainers are excellent! However this has little to do with the Y because the instructors would be excellent wherever they worked. Questions to instructors about the class registration app usually gets a shrug and "yeah, the app is really bad."The gymnasium has been without heat for many many weeks. A notification was finally sent out that a part for it was on order. But prior to that notification, asking anyone anything about it was universally met with a blank stare.During classes in the gymnasium, floor mats and towels become covered in lint and hairballs. They don't sweep the gym floor frequently enough and frankly it's disgusting. I don't bother to mention this to anyone there because it is 100% guaranteed to get a blank stare.They have removed the water fountain entirely from the lobby yet provide no paper cups. Water fountains have been around for 100 years for a reason. (Actually if you count the Roman empire I guess it's 1000's of years!)All of the problems above are directly the result of management, not front-line staff. I hope things improve so I can like the Y more.

Love the Y! Staff have been friendly and helpful to me as a new member. People who go there are welcoming and a variety of exercise classes are offered. Reasonable monthly cost as well.

I've worked here and my kids has done several summers of camp here. Top notch! Best customer service! Camp counselors are always professional. There is no better place for enrichment if you have kids.