Gold's Gym at Edinburg, TX, offers a wide range of high-quality fitness amenities and services. The facility features modern equipment, effective classes, and professional staff like Daniel R., who receives frequent praise. The atmosphere is inviting, with a clean environment and a large pool. Despite these highlights, attention to details like restroom maintenance and customer service is necessary. Overall, members appreciate the gym for its quality equipment and helpful staff.
Issues with customer service, cleanliness, and some equipment maintenance detract from the overall experience. Some members report inconsistent service and unaddressed maintenance problems, impacting their satisfaction. Fixing these issues can significantly improve the gym's reputation and member experience.
Pros:
- Wide range of fitness amenities.
- Modern equipment.
- Effective classes.
- Professional staff like Daniel R.
- Inviting atmosphere.
- Clean environment.
- Large pool.
- Helpful staff.
- Well-maintained overall experience.
- Rarely have to wait for equipment.
Cons:
- Restroom maintenance issues.
- Customer service inconsistencies.
- Some equipment frequently broken.
Location / Contact
- Address: 627 S McColl Rd, Edinburg, TX 78539, United States
- Phone:+1 956-381-4653
- Website:goldsgym.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 20 reviews.
The address is: 627 S McColl Rd, Edinburg, TX 78539, United States .
The contact number is +1 956-381-4653
This service is listed under Gym .
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Terry Lynn
1 year ago
Three stars for the machines always in good condition but restrooms and trash can in women’s area are always gross. I got second hand embarrassment when a female worker gave a tour of the women’s area and the trash can was over flowing onto …
Dark Spira
1 year ago
Pool is horrifically green. Been like that almost 4 days.Swimming in green water could cause bacterial infections on your skin, and you could get sick if you ingest algae-filled pool water.They need to shock this pool and close it as members are being told that it is safe t swim. Not when you cannot see anything in there but a lot of bugs floating and green water.
Nicholas Garza
1 year ago
A pretty good gym held back by the details and maintenance. The equipment is generally disorganized but solid and you rarely have to wait for anything. However you'll often find things like the paper towels, disinfectant, Or soap totally empty.Perhaps the greatest sin is lack water availability. I know they want to sell water bottles but the water fountains are incredibly weak and there's not a bottle filling station in whole place. That, alone, is a pretty big ding.C'mon, guys, just get a bottle filling station!
John Lopez
1 year ago
Not cool when you wake up early, drink your workout and gym is closed. 5:30am and gym is still closed. It has happened before. Poor reflection on management. Should have at least two employees show up at 5am to prevent this.
Hugo Hernandez
2 years ago
I come here every day. The amenities are great but there's some stuff that's annoying. Machines are often broken or have small issues like buttons that won't work. …
Diana Salinas
3 years ago
I really liked this gym, but the way they handled the membership dues during COvID is just not professional at all. I was charged my monthly dues in April when gym was apparently closed' I was told I would not be refunded money, however was …
A Q
4 years ago
As soon as I entered the gym I felt as if I were in a big modern city, I loved the facilities and the lounge area in the women's bathroom is incredible! The pool is huge! You need to go see the gym, you will love it!!!
Rupert Villalon
4 years ago
It's an incredible gym, one of the nicest gyms in the RGV. CJ and Milo are always willing to assist and help you with anything you need. All the equipment is new and gym is always tidy and clean. Great gym, great staff and over all amazing experience. 5 stars.
SiN ThiA
4 years ago
I Seriously Love the Gym & it’s Atmosphere. My Only Complaint is That Large Fan in the Class Area (Body Pump with Daniel). In Reality, I’m There to Sweat, NOT Be Blown Off with This High Intensity of Wind Blowing in My Face. The ONLY …
Nathalie Montano
5 years ago
So today was my first day coming to this gym. Was super excited to workout and afterwards get a shake. When I asked the front desk a question about the shakes she was super rude, she rolled her eyes and gave me an attitude. This was at 5am. …