Sage YMCA

Visited to find out more about fitness classes, equipment, etc.Took a few schedules, was offered a tour which would've love to go on,but I couldn't stay.The place was sunny and bright, and seemed immaculate.

Friendly customer service. Much better prices than surroundings fitness centers. Offers fitness classes, swim lessons, open swim, personal training. Has a kids zone so you can work out in peace.

Update: arm pad replaced on bicep curl machine. Thank you!Still a few drain flies in the shower area. Whatever you’re doing is working, but keep at it!Cleaning protocols still not posted (to my knowledge).Locker locks are confusing. It’s so easy to lock yourself out.Saw teens goofing around while supposedly working out. One appeared to be under 16 without a wrist band. Better supervision May be needed in the workout area.Would love if you would ban cellphones in the workout area. So many sitting on machines on their phones: not working out.Original review: I like Sage YMCA! (There is no other Y in Chicagoland to match.)First request: repair worn out pads on exercise equipment. I was told several weeks ago that this would be done soon. How long is "soon"?Second request: Transparency on cleaning protocols. Suggestion: post the protocols on line and on bulletin boards. How often are the hot tub, pool, steam, and sauna deep cleaned? Locker rooms: how often are they deep cleaned? I brought to the attention of the front desk that the shower area had at least a dozen drain flies on the walls and flying around when I was there (just the shower I was using). He indicated that they were aware of the problem and that it had been reported to management. I would like to know that some mitigation effort will be taken within a few days, not weeks.Is anyone reading these posts? I would love to see a response from management.Thank you!

Great clean YMCA. More updated facility with a good variety of work out classes to attend. There’s something for everyone. I took one star off for less than friendly front desk staff and the inability to communicate with one another to fix a simple problem. I went in trying to get a membership card for my son because they forgot to assign one when I enrolled. Front seat ladies made like I was lying and had to find the paperwork to “verify” everything I was saying. They could find it, took 2 ppl over 10 minutes than when getting the card said we needed to take a picture. Waited for that as well only to find out it didn’t work. Got home and the membership card didn’t work as well! I understand things can happen but dealing with 2 to unpleasant ladies made it all the more challenging.

The staff very friendly and well educated in their jobs. My daughter and I were welcome to join and be part of their family. It's the greatest experience we had.

I like how the staff give you a happy friendly greeting when you first walk and also for a health club I think they do a great job keeping it nice and clean and they have purell hand sanitizers all around the building.

If you're thinking about joining here save your time and don't. Was told membership can be cancelled within 5 days and wont be charged for following months. They now say it was originally 5 business days until it was changed to 15 day last month... Plus front desk are extremely unprofessional. Forge or Edge I would highly recommend over this dump.

Good atmosphere and clean and pleasant with a resort-like seating area - also had a PowerPlate vibration device like I needed. Staff are really good and parking, access from roads, etc. are convenient.

I never have had a good experience at any of the YMCA locations. The facility is normally dirty, the people at the front desk never are trained to have any information for the services that they offer, and the swimming instructors are never really that good. Pretty bummed that it still hasn't improved.

Great location. Looks like they updated the building. Not on the nationwide program yet but they let me visit. The steam room was no joke. meaning it gets real hot. The steam room, sauna and hot tub are near the pool, communal. I didn't lift but I took a peek and there was no more than 5 barbells which is a little alarming. Overall great staff and facility. Definitely worth it.