Planet Fitness in Elgin, IL offers a clean and well-maintained environment with a variety of modern equipment, including cardio and weight machines. The staff is consistently praised for being friendly and helpful, making it a supportive atmosphere for both beginners and regular gym-goers. Operating 24/7 most days, this location provides flexibility for those with varying schedules.
However, the gym often gets crowded, particularly during peak hours, leading to waits for equipment. While the value and amenities like tanning beds and massage chairs are appreciated, the cumbersome cancellation process and occasional issues with customer service leave room for improvement, impacting overall satisfaction.
Pros:
- Clean and well-maintained gym.
- Friendly and helpful staff.
- Modern equipment.
- Variety of cardio and weight machines.
- Flexible 24/7 schedule most days.
- Affordability with good value memberships.
- Supportive environment for all fitness levels.
- Amenities like tanning beds and massage chairs.
- Personal trainers available.
- Utilizes an app to check crowd levels.
Cons:
- Often crowded during peak hours.
- Cumbersome cancellation process.
- Occasional issues with customer service.
Location / Contact
- Address: 623 S Randall Rd, Elgin, IL 60123, United States
- Phone:+1 847-289-0500
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 623 S Randall Rd, Elgin, IL 60123, United States .
The contact number is +1 847-289-0500
This service is listed under Gym .
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Armando Acosta
7 months ago
It's pretty clean and a good place to work out
NaturEli
7 months ago
Great place to workout, clean and great music.
Billy Jones
7 months ago
This gym is clean, up to date, and has very friendly staff. First time I walked in, I wasn’t given a hard sell. They just answered my questions, and I liked what I saw. Darnell was great!
Zachary Foreman
7 months ago
I've been to a few Planet Fitness locations across the Chicago area and found the Elgin location to be a good one. The equipment is clean and well cared for. The showers work well and the locker room is always clean.
Safira Santos
7 months ago
Absolutely a wonderful experience. Manager on duty overnights Tracy is very respectful and professional.
Lindsay Kosanovich
8 months ago
Nice gym super clean and friendly staff!
chris boyd
8 months ago
Wish it wasn't so busy. Needs more weightlifting equipment. Too much cardio equipment
Al Shore
8 months ago
The "music" PF plays will make your ears bleed. I absolutely dread going inside and cannot seem to exit quick enough. Y'all, just stop trying to play any "music".
Terry Rogers
8 months ago
Great place ,nice and peaceful
David Williams
8 months ago
I am so disappointed at who decided to take away the bench press machine. I am not a young buck that can just lift weights around and not need a spotter. I like the security of a machine instead of free weights so you can push yourself to the limit and not worry about how you're going to move the hooks and release it on the rack. So what are my options? Travel to a planet fitness that has the machine or change my membership to a different gym?