Retro Fitness

There is an old lady that has classes with all elderly people. She yelled at me and was very rude and disrespectful. She was making faces at me while walking out. This lady completely ruined my morning workout and I’m completely disgusted. I recommend staying away from her to save your sanity.and no I’m not sure of her name.

I asked for assistance to the kid working at the front with glasses he totally blew me off to talk to his buddy’s. I hope that place makes a change in the staff ASAP!!

Horrible Management. Can’t diffuse situations between to customers properly. While working out a man was harrased by a non gym member for “spitting on them” I was there and saw the altercation never did the gentleman spit on the non member. And now I hear the actual MEMBER was banned. Management would rather ban a paying member then someone who purchased a day rate and falsely accuses others. While wasting police time. Should be ashamed of the customer service you provide.

all of the staff including gabby & igor are so kind and always helpful . the manager tom is also super sweet and on top of the gym . well rounded enviroment w well kept equipment and familiar faces .

Literal worst retro out of the 3. I go to tottenvilles location and compared to that the floor space is the smallest, all the weights are all over, and the hours are only till 10pm instead of the normal 11pm—that hour makes a difference for working people. I went here through Covid too and I dreaded every minute 🙄 …

I love the staff. There is barely (if ever) a broken machine. The site is also spacious.The only small problem I have is that a couple of the machines have the weight numbers faded or not there. This makes it hard to tell the exact weight im using.Besides that, it's a GREAT site!SN: The staff Thedious is really good with smoothie recommendations!

One of the worst locations you can sign up for. It is dirty and most of the equipment is old and partially not working. When I wanted to cancel rep stated that I can cancel at any time before my next payment. Once I cancelled 2 weeks later rep told me that they will charge me for another month either or because I canceled less then 7 days before the next payment. I will never be back and Ill make sure nobody from my friends or family will sign for your membership either. Bogus customer oriented business, stay away.

Small gym that's got what you need. You couldn't pay me to go to LA Fitness down the street and fight for space/weights. Everyone is friendly. Would be nice if they move to a larger location eventually.

Employees are so rude and the gym is so dirty/filthy. The girl in the front showed zero professionalism and gave constant attitude whenever asked for something. Get rid of the whole staff and hire professional employees that have customer service skills.

Great gym. The members seem much more serious about their training then the LA fitness let's hang out on the machines and text. Also the members are very friendly and let you work in on on the exercises rather then you're standing around waiting. Staff is very friendly and cordial and you never have to worry if they're going to be opened up on time especially in the a.m.100% recommendation !!!