Retro Fitness, located at 2385 Richmond Ave, Staten Island, NY, offers a welcoming workout space with essential gym equipment. The gym features high ceilings, open windows, and dedicated stretching spaces. Members appreciate the friendly and knowledgeable staff, as well as the overall clean and spacious environment. Consistent positive reviews highlight the attentive and courteous staff, making it a favorite for many serious fitness enthusiasts. However, some customers have reported issues with customer service, equipment conditions, and cancellation policies.
If you are looking for a gym with a good atmosphere and courteous members, Retro Fitness could be a good fit. For inquiries, you can reach them at +1 718-761-7400 or visit their website at retrofitness.com.
Pros:
- Friendly and knowledgeable staff.
- Clean and spacious facility.
- High ceilings and open windows for a better workout environment.
- Courteous members with good gym etiquette.
- Well-rounded environment with well-kept equipment.
- Great smoothie recommendations from staff.
- Easy to find needed equipment.
- Dedicated stretching space.
- Consistent opening times.
Cons:
- Some reports of rude or unprofessional staff.
- Issues with the condition of some equipment.
- Problems with cancellation policies.
Location / Contact
- Address: 2385 Richmond Ave, Staten Island, NY 10314, United States
- Phone:+1 718-761-7400
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 20 reviews.
The address is: 2385 Richmond Ave, Staten Island, NY 10314, United States .
The contact number is +1 718-761-7400
This service is listed under Gym .
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James Pipitone
1 year ago
Any type of gym goer would be happy to workout here. Good environment, great staff, good choice of equipment & a clean atmosphere. Easily best retro fitness on the island. Open windows with high ceilings gives it great energy to get a solid workout in. Management is friendly, the gym members are very friendly & rarely have felt any bad energy being there. Highly recommend it to everyone on the island
Reda Elliott
1 year ago
Terrible experience. The Russian girl in the front is on her phone the entire time. doesnt greet or say bye to the clients. When you walk into a gym, the first face you see needs to be a energetic face, not someone who doesn’t care about …
AKIRRA OUTERBRIDGE
1 year ago
THIS FACILITY IS NICE HAS ALL THE BASIC EQUIPMENT YOU NEED, WHICH IS VERY IMPORTANT, THEY ALSO HAVE A DESIGNATED STRETCHING SPACE WHICH USUALLY MEANS THEY MIGHT HOLD CLASSES THERE... IT IS LOCATED IN A DECENT AREA REFERRING TO IT …
Leo
1 year ago
Watch out, this gym will charge you even though I canceled the account. Now they put my account on collection. Unacceptable. Don't bill accounts during the pandemic when the customers don't show up, especially when they canceled the account.
Kathryn Cicero
2 years ago
Nick is absolutely professional, polite and helpful. The facility is always kept clean and there’s always space for social distancing. The one complaint I have is their cleaning guy. He is always around while you’re trying to work out. Administration should tell him to be more invisible. Otherwise I enjoy this gym very much.
Maria Santoro
2 years ago
Retro Fitness has been my gym since they opened. under new management for the past two years this has been a positive experience.The staff is extremely helpful, kind, respectful, knowledgeable, professional. …
PHT INC
2 years ago
Clean, spacious facility. Courteous staff. Best of all, courteous members = proper gym etiquette. Unlike NYSC and LA Fitness where the free weights are always littered all throughout the place, Retro members seem to exercise better …
Alicia Steiner
2 years ago
I have been a member at Retro Fitness since they opened. I visit the gym almost everyday and have aways been greeted by friendly staff and a clean environment. The owners Linda and Joe and their children treat their members like family. They always do their best to accommodate everyone’s needs. It’s a great place with great people.
Nnamdi Okonkwo
2 years ago
I was charged for a membership I canceled on November 2020. Due to the lock down. And I got charged 3 months after for months I never used. I have been trying to reach the manager for the past 3 days but the manager never shows up to the location or return my calls. What is going on?
V & L General Services
6 years ago
WARNING if you sign up for this gym you will end up in collections if you ever try to cancel. Everything is fine until you attempt to cancel. When and if you cancel the emails are not being returned. The cancellation letters are not being …