Erie Fitness NOW, located at Lakewood Plaza, caters to fitness enthusiasts with its wide variety of equipment and classes. The gym features a supportive team, including trainers who provide personalized assistance. Although there have been recent upgrades, some members report ongoing issues with equipment maintenance and cleanliness. The gym offers flexible 24-hour access on most days making it convenient for any schedule.
However, there have been complaints about billing and membership cancellation processes, and the childcare service has notable shortcomings. Despite this, the community of satisfied members highlights the positive atmosphere and helpful staff.
Pros:
- Friendly and helpful staff
- Wide variety of equipment
- Recent facility upgrades
- Affordable for college students
- Flexible 24-hour access most days
- Excellent trainers like Matt and Reggie
- Plenty of space for workouts
- Offers specialized classes
- Supportive community
- Located conveniently in Lakewood Plaza
Cons:
- Issues with equipment maintenance
- Billing and cancellation problems
- Concerns with childcare safety
Location / Contact
- Address: 2147 W 12th St, Erie, PA 16505
- Phone:(814) 315-2994
- Website:eriefitnessnow.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 20 reviews.
The address is: 2147 W 12th St, Erie, PA 16505 .
The contact number is (814) 315-2994
This service is listed under Gym .
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Lyn Kilbourn
7 months ago
Super friendly and helpful manager. Reasonable prices. Helped me with a membership to give as a Christmas present. I live out of state so it was all done over the phone. He made the entire transaction so easy. The recipient was thrilled and has already used it.
Murat Rustamov
8 months ago
1 of the worst gyms i went to the employees are nothing but disrespectful to you they arent even at the front desk half the time when you need something one time i walked in and the employee had their feet up and eating a pizza
Tarum250
8 months ago
i have nothing but bad experiences from here the worst way to run a business and man those people could all catch these hands tbh most unprofessional way that they run a business ive seen so far nothing but slime balls BE WARN THEY WILL SCAM YOU
Reaven
8 months ago
Solid gym. Good trainers overall but the turnover is a bit high, so it's hard to recommend anyone. Facility has received some upgrades since I joined which are nice. Most equipment is functional, but they seem to buy some used or bargain versions of some items that break often. Would go here over similar competitors.
NateTheGreat
9 months ago
Canceled my membership months ago, and the slime business that this is sold my account to a collection agency.
Kawasaki Rider
10 months ago
Gym sucks all old machines all treadmill suck they bounce weird dirty not worth it planet fitness is wayyy better I don't recommend wasting your time here
Maria Montemurro
11 months ago
I go just for thier spin and I love it! The instructors are super kind and motivating.
Katie Burger
11 months ago
canceled my membership including training membership and they are still charging me for trainer even though the front desk team when asked multiple times first on the phone then in person when i went to pick my lock up told me that my last training payment would be the one that was scheduled to come out in a couple of days. now i am being charged again and they are refusing to put it back into my account even though their contract states that it has to be canceled in a 15 day period which it was. today is day 21 of me canceling the membership but they said it falls in that 15 day window. Also this gym is TERRIBLE when it comes to their child care. they lost my child and had no idea she even got out of the room. i found her andat that point the front desk guy noticed her and came up to her as i noticed and said "is this yours?" never asked me to prove she was mine by asking for ID or asking to see her club card i could of been a stranger and said yes and walked away. All they gave me was a sorry we lost your kid hoodie and temporarily froze my account for a couple of months so i would keep quiet but when lily broadcasting took over they said it was done. they also temporarily put up a gate to block kids from getting to the door that people leave open all the time. then they got tired of it being in the way so for a while they only put it up when they saw my daughter i would hear the staff say my child is here so we need to put the gate up. so it can happen again to anyone's kid and next time they might not be so lucky. someone can easily kidnap their child or their child could get severely hurt. this is unacceptable I was too nice at the time to look for legal guidance. i have been angry about it ever since and lost trust in their child care. I did not like having to bring her as a single mom i had few options but i kept noticing the door being left open wheni was dropping off or picking up. and took note of the gate not being used or eventually used to keep the kids out of their computer area instead of trying to keep them safe inside the room.Edit I would like to add I canceled my membership including training and locker on July 20th. my next billing date according to the agreement i have in my emails say my next payment was due the 22nd. you pay per training session now and i picked to have it billed every 2 weeks for the sessions I was using. if I canceled on the 20th and the next payment was the 22nd then there is absolutely no reason why their manager Paul tried gaslighting me on the phone saying that todays payment was in the 15 day cancellation window. that would mean my next payment if i didn't cancel was due on the 5th which is just being processed today on the 9th. either way the 5th was 17 days after the canceled membership and should not have been charged. this matter is currently being disputed with my bank and at this point legal council is being looked into for the previous issue. a review has also been sent to Erie news now so they know what kind of gym they are named after
John Worthington
11 months ago
I used to like this gym when it was called iron oxygen, but since they switched up, they can’t cancel my account for God only knows what reason, because the employees sure don’t. It’s on a monthly billing plan (since Iron oxygen) not a one-year contract. But I go in to try and cancel my account, and all they can offer me as a card with the helpline number on it. I say OK and I call the number. Then whoever is on the other end of the line has no idea of some sort of company transfer. They can’t search up my account number… I explain to them the situation and tell them what’s going on, the lady sounds like she’s tired of her job, can’t help me. Long story short, fast forward a few months, and now I have debt collectors after me? Poor company, poor model, feels like a scam at this point. There’s a reason I left after the company switch and the list of reasons keeps growing as time goes on. Also, I’m not paying your debt collectors. You can kindly suck on my balls. Good luck everyone else, welcome to the hunger games.
jim hubler
1 year ago
Friendly staff. Nice equipment. Clean.Was visiting from out of town. Did a HIT/core class one day, weights on the other.