24 Hour Fitness

The sauna has been “broken” for months now. It’s not fair that the workers don’t restock the paper towels when it’s empty nor the disinfectant spray bottles.

So my wife and i have been coming here for 2 yrsShe dances and I work out..Im her “buddy” she always gets hthere an hour early to get a spot in classShe always tells the front desk in coming in a little later …Today they told me she had to check me in and wouldn’t let me in , they said I would have to pull her out of class to check me in.This is a problem for her and myself to disrupt the classWe will be canceling our membershipsThank you “Sage” for being such a negitive team member !!!Oh well it will save me $720.00 dollars a year

Truly disappointing!!! To say the least … change the name if your not gonna be open 24hrs !!! My fist time back returning to the gym in a few yrs … was a member before. Got there around 7:20pm started warming up, doing my thing and I hear through the loud speaker … closing in 30 min !!! Really ??? What a joke !!! Why Covid ??? That’s past us … move forward and give the customers what they’re paying for !!!

Yeah about my journey, it was actually pre short. I got in mall escondido,ca location and the lady said it's 15$ for a day pass and we asked if we can get one for free and she said no. So we went online and got one for 3 days and she still did not even looked at it and said there is no manager or higher rank team member to activate the code so either pay 15$ for one day or come back Tomorrow. I called another location and asked if i come in with my 3day pass do u need to activate my code or you just need to look qt it and he said i will just look at it and no activation is required. Thanks for having a great staff out there, they are really friendly and helpful! Lol

I signed up for a guest pass and they refused to let me work out unless I did a 20 minute tour and went over the financials first. I went to the other location and they let me work out with no problem. Shouldn’t this be an optional service? Really needs some re evaluation. Now you will not get a membership from me.

Excellent

They aggressively enforce their idiotic mask policy, even during hard / heavy lifts, when no one around for 50 feet in any direction.

Decent gym, newer equipment. Really wish they’d stay open later than 9pm.

Very laid back, very clean (including restrooms). Staff is very welcoming and friendly. I like this gym a lot.