Emerald City Athletics - Everett offers a comprehensive fitness solution for individuals and families. Members appreciate the modern facility, plenty of workout space, and various classes catering to diverse fitness goals. Trainers like Miles and Hailey stand out for their dedication to personalized fitness and nutrition plans, significantly improving members' health and well-being. The gym also includes amenities such as a spa, hydroelectric massage chairs, and a kid care center. Family-friendly hours and excellent staff support create a welcoming atmosphere for all.
While many members rave about their positive experiences and results, some report issues with the membership contract and billing practices. High-pressure sales tactics and difficulties in cancelling memberships are notable concerns. Despite these setbacks, the overall feedback underscores top-notch facilities and supportive staff that make fitness a rewarding journey.
Pros:
- Modern facility with ample space.
- Dedicated and supportive trainers.
- Personalized fitness and nutrition plans.
- Great variety of fitness classes.
- High-quality amenities including a spa.
- Family-friendly with a kid care center.
- Many positive reviews about helpful staff.
- Convenient opening hours.
- Clean and well-maintained facility.
- Strong community vibe.
Cons:
- Reports of high-pressure sales tactics.
- Difficulties with cancelling memberships.
- Issues with billing and contract terms.
Location / Contact
- Address: 10110 Evergreen Way, Everett, WA 98204, United States
- Phone:+1 425-347-5000
- Website:emeraldcityathletics.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 20 reviews.
The address is: 10110 Evergreen Way, Everett, WA 98204, United States .
The contact number is +1 425-347-5000
This service is listed under Fitness Center .
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Lorena Terres
10 months ago
Read this before signing upI do not recommend it, I paid the most expensive membership...it included an workout routine, coaching and a diet, I only received the the workout and the exercises where more basic than the ones you can get in YouTube. The bathroom lights don't work, they turn on and off as if you were in a horror movie. The parking lot is full of weird people, on one occasion I saw a syringe on the parking lot floor. I moved to another city and wanted to cancel the membership and I couldn't because according to this I signed a 12-month contract, apparently even if you move they will say is not far enough. I sent emails asking for help, solutions and they stopped responding. Now I can't exercise because I can't afford two gyms. DEFINITELY THE GOAL OF THIS GYM IS NOT THE HEALTH AND WELL BEING OF THEIR MEMBERS, JUST THEIR MONEY.
Salvador Vivas
10 months ago
Used to be my favorite gym until the person in charge of billing continued to charge me even after I took the time to come in and put my subscription on hold. Went in for a second time and got told a manager would contact me (thank God I didn't wait standing up because i am still waiting on that call 😅). Got charged a 3rd time and this time it wasn't just the monthly fee of $20, but rather $40. Took the time to go into the facility for a 3rd time 🤬 Got told once again I would be contacted by a manager. I tried to cancel my subscription right then and there and apparently there was no one competent enough to cancel the subscription for me 😂 Nothing but a bunch of thieves and 🐀. Wouldn't go back even if the subscription was free 😂
Joe Keil
10 months ago
Been going here about 7 months now and like the facility, the kid care center, and family hours for the pool. Recently I asked Dallas and Eli about working out a specific muscle group, and to my pleasant surprise, instead of upselling me or recommending a personal training session, they took at least 10 minutes out and showed me 6 different exercises and had me run through them. made a huge difference in my routine! These days who even does that? Can wait to hire them for training. Also my kid loves Stephanie in the Kids Club. Thanks everyone!
Jason A
10 months ago
I joined around the beginning of 2023 with my partner and was lied to multiple times to get to sign up. My partner and I went in to explore membership, I knew I wanted to champion membership for a couple months and then to pause it for 4 months during a time I would not be able to make it. She said no problem it’s a 12 month commitment and you can pause it for any reason. Come to find out you can only pause it if you are deployed in the military which I was not. With some back and forth hassle I was able to pause it.Additionally while we there my partner wanted to try out a class for the champion membership first before she committed to 12 months. The lady said they don’t do trials until her high pressure sales tactics didn’t work, then at the end said fine they actually do to a trial pass.After the end of our four month pause, I had to move due to unforeseen circumstances, far enough away that it does not make sense to have a membership at this club and they will not let me out of my contract, I’ve made multiple phones calls and exchanged multiple emails and they insist on holding me to my contract. There is even a clause in the contract that states if you move outside of ten miles to the club they will let you out. They will not.Avoid this company at all costs.
Katie Sunderland
11 months ago
I decided to try their monthly membership, and only got to use it once before I got into a car accident and had to cancel. I have called non stop asking to cancel my membership. I already filled out the necessary paperwork and sent it in. …
Anthony West
11 months ago
I like the atmosphere here, very helpful staff. Lots of space to work out and plenty of machines/weights. They have a heavy bag too! The manager Dallas is who I signed up with and he is kind, well-mannered, and wants to help people be healthy.
Nicole Poor
11 months ago
I have been coming to this gym for a little under a year and am so happy with the results I have gotten since joining the Champs fitness classes. I joined this gym following the birth of my children wanting to get my life back and although my journey is ongoing the progress and support I receive from the employees here really helps to keep me motivated. I definitely recommend coming to this location!
Vulturul Negru
1 year ago
Hi , I’m Robert , the guy with black Puma Hoodie and pants .I have a question I’m 24 young guy and I wonder what are the rules if you want …
kamyab pk
1 year ago
Scammers with No honorEnglish is my second language, I saw the 17$ per month sign and went to sign up. they said oh that’s only for weights if you want to go to pool you have to pay …
Denis koltsov
1 year ago
If you just moved to the South Everett/ Lynnwood area this is the gym for you. Been going to this gym for a little over 2 years and I love it. Personally Hailey and Dallas are my faves. They always have a smile and great attitude. Also very welcoming and encouraging. Its nice to go to a place where you feel like family.