LA Fitness

Avoid this gym.I don’t normally leave reviews, but feel like I need to if at least to warn people. My locker was broken into and my car keys (and therefore car) and wallet were stolen. When I spoke with the manager he said that this is an ongoing issue and is not the first time. He said they were “working on getting an upgraded security system, but don’t currently have working cameras” so we were unable to identify the culprit. A month later, the gym refused to give me a refund and when I spoke to the manager again, he said that there were EVEN MORE incidents that happened since my theft, and cars being broken into. The fact that staff knows that this is an issue and is doing nothing to warn their clients is concerning. I went to Planet Fitness to try it out, and apparently this has happened there as well, but they at least warned their clients. Posted at the entrance are a few pictures of people who recently stole from the gym, and a sign saying to be vigilant. The gym was also much cleaner than LA fitness. Please, avoid this gym, for your own safety and so you don’t have to go through this terrible experience that I did.

Hope you like your car being broken into, several cars were broken into and the response from management was "How many this time?"Apparently this has happened multiple times in a single week and they do not care and do nothing about it. It becomes a lot more expensive to have a membership here when you have to keep replacing all your cars windows

I started working out at the gym about 2 months ago and my time there has been stellar due to the professionalism of the employees, especially Employee named BilleJean. She is very professional and very knowledgeable in her role as a trainer. I will 100% recommend checking her out as a personal trainer.

Machines are usually in good working order, and the staff are friendly and helpful.Buyer beware with their trainer program. Once you're finished, make sure they've actually canceled your subscription. Policy states you must do it in person, that's of course assuming someone is actually there to do it. I say make sure because if they screw up and continue billing you, you're never getting your money back. Not even a credit.

I enjoy coming to this LA fitness, especially because the staff keeps you working and pushes you to success. Billiejean helped my mom and I to begin our gym experience and is so welcoming every time we come. Her energy radiates positivity and kindness. I’m so glad to have met her and had her support!

We love safe splash!! This is where my girls actually learned how to swim, they conquered all their fears of the water! (Timothy was so patient with my daughter who was very very timid about jumping in, for a couple sessions he stayed patient and he gained her trust! Now she runs and jumps in!) Now I can’t get them out of the water!! They run and jump in and they can do cross strokes and back strokes!!

Jason I believe was supposed to activate my guest pass but instead chose to grill me about why I was there if I wasn’t going to get a membership right then and there. He also said he doesn’t activate guest passes, and thinks they’re pointless. I’ve gone to many different gyms using a guest pass and this was by far the worst experience I’ve ever had with an employee. Definitely will never get a membership at this location.

Great selection of equipment, and love that they have a smoothie shop.Unfortunately, there's a lack of upkeep here that borders on the dangerous - several machines have been "scheduled for service" for nearly 2 years now by my estimation, with more joining the roster of unusable equipment every day.Other than that the public areas and locker rooms are well kept and clean.

Absolutely the worst customer experience I've ever had by Hunter.I had to repeat myself numerous times 😂 he did not understand that I wanted a single month contract. (No guests).The single month is $85 with tax. The two month was $120 with a $49 initiation fee. He told me a gym membership is like a lease agreement. (First time hearing that).He was standoffish and left to go help another customer in the middle. He also would not print out the contract beforehand. I thanked him at the end and he ignored me. He snapped at me about the guest policy when my mom just wanted to talk to me for a second. Yeah 😂 I'll stick with the one month membership.

Feels like management is lacking on keeping up the gym up to date. 50 percent of treadmills either out of service, has broken buttons or are super noisy. Multiple workout machines are out of service. I have not gone to the bathroom, lockers or pool. I have also never tried the smoothie bar and I can not make comments on those.