Valley Fitness in Fresno, CA, offers a comprehensive workout experience, whether you're lifting weights or joining a group class. Located at Ashlan Park Shopping Center, it prides itself on a friendly and professional staff who help maintain a clean environment. Patrons praise the variety of equipment and the community-like atmosphere. Trainers like Reese and Niki come highly recommended, actively pushing members towards their fitness goals. However, several customers report issues with unexpected fee increases and difficulties with membership cancellations.
Despite some administrative hiccups, Valley Fitness remains a solid choice for those seeking a well-rounded fitness center without the frills.
Pros:
- Friendly and professional staff.
- Clean facilities.
- Variety of equipment.
- Highly recommended trainers.
- Great community atmosphere.
- Convenient location in Ashlan Park Shopping Center.
- Never overcrowded.
- Effective boot camp and boxing classes.
- Flexible opening hours.
- Affordable membership plans.
Cons:
- Frequent unexpected fee increases.
- Difficulty canceling memberships.
- Some equipment and maintenance issues.
Location / Contact
- Address: 4175 Ashlan Ave, Fresno, CA 93726, United States
- Phone:+1 559-369-2469
- Website:valleyfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 73 reviews.
The address is: 4175 Ashlan Ave, Fresno, CA 93726, United States .
The contact number is +1 559-369-2469
This service is listed under Fitness Center .
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Elizabeth Mansanalez
7 years ago
I've had a good experience with this gym everyone is nice and the gym is up to date and clean, love it.
Mario Higareda
7 years ago
Been with them for two years and I think it's the best gym. Started at the one in merced,ca. Best equipment and great trainers. Keep up the good work guys.
Jacob Tolley
7 years ago
I love coming to this gym, mainly for the EvoFit class! The instructor Victor is awesome and very motivational. Along with my own hard work and determination, Victor has helped me reach my goals every month, and continues to do so! Highly recommend coming and checking out this class!!
Araceli Figueroa
7 years ago
You guys really need to do something about your opening employees! They are constantly late to open, I'm not talking about a few minutes. Sometimes it's been 15 to 20 min past 5 am and there is no one there yet! For some of us this is the only time we have to work out. Please do something about this asap! Right at this moment I'm waiting outside your facility and you have yet to open.
ERICA GOEMZ
7 years ago
Been going for a year and I know about the submitting my withdrawal from the club. I also think 15 a month is good. Sauna is usually out of order. Not getting warm enough in there. And the ropes for the resistant machines are worn down. With that many members you gotta keep up with the demand. Smooth Bar is great decent prices. They have energy drinks, water, other drinks to fuel you. They have a new gym at the old Sierra club on blackstone but you must be a platinum member. Massage chair is great to have access to. I hate that they don't have a better area to stretch. I was a blast fitness member and they had a massage table and a stretch stationary machine. I was able to fully stretch everything! All in all not bad could be better still enjoy it there.
ari lainez
8 years ago
CANCELATION PROBLEMS!I have been having issues canceling my membership. Every time I get different answers on how to cancel. So, I do not recommend this gym.
Omar soria
8 years ago
watch out for the hidden loopholes that will prevent you from getiing off your contarct (is basically a contract since they have acess to your bank account) , gym aspect of it is pretty decent no complaints there
Jaime Huston-Sylvester
8 years ago
Beware of this gym. They will lure you in with their low prices, and charge you a monthly membership fee FOR THE REST OF YOUR LIFE. Their unwritten cancellation policy requires that you speak with a manager before they will agree to stop charging your credit card. This would be fine if the manager was ever in the office/returned phone calls. They are scamming the people of Fresno, and it is really unfortunate that businesses like this continue to operate while blatantly stealing from customers.
Annia Hungerford
8 years ago
Horrible experience! This company promises no contracts but instead has hidden agreements in their cancellation policy. If you do not cancel according to the manner of their agreement then they continue charging you. They will keep racking up the charges and then send you to collections!! I went only (1) time to their gym and due to dissatisfaction I stopped going there. I called to cancel and they told me it was okay since it was month to month but never told me that I had to submit a request in writing....6 months later I get a phone call from a collection agency asking for $229!!!!! I called the manager at this location and was told "there is nothing they can do"!!! This gym is ripping people off and being dishonest. This corporation lacks integrity and does NOT know the true meaning of customer service.
Ed Rager
8 years ago
I became a member as soon as they opened the Ashlan location. Jumped on the 14.99 premium special. I asked if they took credit cards, they said yes. So I handed them my credit card and they took my info. 2 months later I hadn't been billed once so I went in to ask them what's going on. I was told sometimes it takes a while to process you should be fine. Suddenly I'm getting calls for late fees and unpaid membership fees. Time to talk to a manager.This place in particular is a joke. I work 6 days a week from morning till evening. Since I'm busy it was impossible to talk to a manager. That manager was never there, even on days they told me would be best to find her, I'd go and they told me she left early. Finally I see her and ask her what happened. She says they don't take credit cards and I'll have to pay all the fees including late fees. Oh and also the annual $40 dollar fee, don't let them sneak that one by you. It's required for everyone. I basically had to pay for one of their employees mistake. I told them just cancel my membership and suddenly the amount due jumped way up. I told them go screw yourself.Talked to a manager at the Clovis place and they were much more helpful and offered me a deal to stay and they'd erase the late fees. That was fair but I didn't have a chance to go to arrange that due to my schedule. So in just days I got taken to collections and had to pay just under $400. Their collection agency is even worse! They call you out of nowhere and demand that you pay right then and there or they'll report it on your credit.All over just a horrible experience. Don't get fooled by the 10 dollar membership and no contracts. There's the 40 dollar annual fee and they want your debit card on file for automatic withdrawal. The employees at Ashlan in particular can't be more than 1 month out of high school. Just look at the reviews, avoid this scam gym.