EōS Fitness

Less than one star. SCAMMERS. Double charged my card after pressuring me into buying a membership for their stupid personal training. Double charged my card AFTER I cancelled it and I showed them the confirmation email and everything. Horrible employees and customer service.

Great place to work out! Ocotillo and Gilbert the best yet! Still my favorite .It gets a lot of use from teenagers to the elderly we all make it work! They have classes and have taken care of the equipment issue. There is a new one closer and I still prefer the Ocotillo location over all others. Great staff, always clean and I get my work out in!

Great gym have a lot of machines, movie room. Pool and hot tub.Mikayla is a great trainer both my daughter and I enjoyed meeting with her and going over new exercises as well as fitness goals. Glad that my daughters company picked EOS for their company's Fitness centers.

Worst gym experience ever. I live very close to this location and heard good things about EōS back in San Diego. So I decided to give it a try. As I was signing up for the black membership with a very condescending “my way is the only way” employee, I mentioned that I just started a new job so my schedule will be busy and unpredictable for a couple months so personal training dont work at the moment but definitely in the near future..he continued to go over what the personal training plans looked like and I told him the biweekly would be a good fit for me when I have my set schedule and work in order. He tells me he will make a note of that and they won’t charge me for personal training until I physically come in and make an appointment to start. Seems logical, so I agreed. A couple weeks go by and I notice $156 on top of my $78 Membership fee taken out of my account by EōS. I have called them about this a couple times. No calls back. No solution. No explanation on how that happened or how it works. Told them to freeze my membership until I can get a call back from the manager that seems to NEVER be there to figure it out. They said “will do”…but didn’t. They took $156 out of my account 5 times in a month for personal training sessions I never ever scheduled or agreed to. Emailed the GM a few days ago about the entire situation…NOTHING. These wrongs need to be righted.

I give EŌS 1 star rating to how they honor their “free sessions” of personal training as an incentive to signing up AND their personal training contract. My daughter and friend agreed to take advantage of the “3 free sessions” for signing up at the time of enrolling for a membership and was charged for that so called “free session”I had a 4 month 8 session contract and they charged me for 4 sessions beyond my contract and wanted to reimburse me for only 2. Who does that? EŌS!I don’t and won’t agree with that.So don’t take the financial reviews lightly as I am a victim

Good equipment: variety, multiples, muscle groups, etc. All the different grips and attachments. Outdoor area is great in the morning. Classes are a nice plus. Cinema room with cardio equipment is great! Great value. Only issue is that it gets crowded.

Absolutely horrible service. Upon signing up I asked for shortest available plan for training, got signed up for a 6 month contract even though later I was told they have a 4 month contract. I tried talking with several different people about getting it switched, and when they said it might not be able to, they told me I'd only be billed for 10 payments. Fast forward 6 months, I'm still being billed outside of my contract, a total of 13 payments.If that wasn't enough of a headache, the amount you're paying for the training you get is also completely not worth it--well over a dollar a minute. I was not able to achieve any sort of minimal goals following their routines, and when asked what else could be done to meet them, I was essentially given a shrug. Bare minimum effort was seem to be put in.The facility is standard and locations are convenient and 24/7, but that's where the good ends in my experience. Just avoid signing up for anything extra as stated in other reviews, it's a complete nightmare.

Mikayla & Jonathan are the reasons for a 5 star review!We have been super frustrated by broken agreements & miscommunications with managers we have spoke to regarding billing, along with receiving attitude for having a preference of who we feel comfortable training with.Most of the staff has been super friendly! The gym is always clean and taken care of. Equipment seems to always be working when we have gone.We have been able to have two sessions with Jonathan and he is AMAZING, and has reached out over the last few months to check in. He trains really well and we felt it the next day.We were planning to cancel our membership and personal training to go to another gym because of not receiving any answers regarding billing.BUT AMAZING, PROFESSIONAL, KIND, FUNNY Mikayla (assistant personal trainer manager? ) who started a week ago. Took the time to listen to my frustrations over the past few months; when she did not have to! She reassured us she would look into our profile and even was able to tell me how many sessions we had left of personal training after months of trying to find out. She is super efficient, due to Mikayla we decided to continue our membership hoping one day she will be the manager! She was able to help me, along with check in other guest and help others all at the same time in a professional way.But today amazing Mikayla listened to my feedback & I know she cared to look into my concerns and questions.

It does get busy in the late afternoons, so I try to avoid those times. I should use it more, but even going 2x per week is worth the cost for me. I like the movie room when I'm not in the mood to be at the gym. My friend meets me there sometimes to do weights, and that's when I notice it's busy as we sometimes have a hard time finding a leg press open or the lighter hand weights. I've taken a few classes, and they were good.

While the message chairs were out for a month(almost canceled my black cause they were taking so long) they just got new ones that are really nice. Big fan of the new upgraded message chairs. I’ve been going pretty much everyday for the last 2.5 months as I’m pushing myself to get that summer bod. Been a member for probably around 2 years now. Very friendly staff and love that they are open 24/7. The equipment is usually nicer than the other EOS I’ve been to as well although sometimes it needs to be repaired which is annoying. Also, some of the grips are a bit more work out than I’d like l, like the ez bar or the ropes but overall pretty good. I also like how they do periodic reviews through email and actually respond to my comments. Also the pool is a lot better than when I was first a member(improved levels of chlorine). It gets really busy at peak hours though which is expected I guess but annoying. It’s really close to my house too which is a big bonus. Will probably be a member for as long as I’m here if they keep it up