Club Pilates

I contacted Club Pilates because I wanted to schedule a time to tour the facility. A lady answered the phone and was very rude. Apparently she was with clients and informed me that I called 3 times and she was busy. I would never spend my hard earned money in an establishment with rude people. There is a way to speak to people and that is not it.

Club Pilates Arrowhead has made me excited to exercise again. There are multiple classes to choose from with times that work with my schedule. I haven’t encountered an instructor that I didn’t enjoy and they are always helpful (to include addressing my physical limitations). Most importantly, I don’t feel self conscious during the classes and can focus on mastering the moves/positions. I would recommend Club Pilates Arrowhead to everyone.

Club Pilates Arrowhead has great instructors, great staff, and a variety of classes. I always feels welcome. The instructors have a variety of styles so you can find one that you like or try all for a variety. I love going there.

BEWARE!! I was a member of Club Pilates Arrowhead fornearly a year. When I started working again I found it hardto find an available class during my available hours, so Idowngraded to 8 classes. Then I wasn't certain I could keepup this financial responsibility so I told the desk clerk Ineeded to cancel. She encouraged me to put themembership on pause which I did. After a month I neededto completely cancel. I expected to pay another month of$15 for the pause to meet a 30 day notice. BUT .. it was notjust going to be $15. Since I had downgraded they weregoing to charge me a full month of the eight classes. Afterthe desk clerk spoke with management they came back totell me that instead of a full eight pack charge they wouldjust charge me the $100 early cancellation fee. Despite thefact that I had been a member for almost a year theyconsidered this canceling early because I did not completethree months of this eight pack membership. Theyultimately did reduce the $100 to $85 since I had paid the$15 pause fee. They really hold firm to their contract so readcarefully. They clearly have no regard for retainingcustomers. I quite possibly would have re-joined once myfinances were more under control but with the way this washandled I would not recommend them nor join again. Inaddition to my experience, I had recommended somebodyin their 80s to join and after a few sessions she was in painand consulted her doctor. Her doctor told her not tocontinue yet she still had to pay $100 to cancel. One wouldthink a doctor's note that this is not suitable for her wouldhave released her from a cancellation fee. It did not. Again, buyer beware.

I didn't discover Pilates until I was 74 and wish I had found it sooner. I love the Arrowhead Club Pilates group. Everyone is so encouraging and friendly, no matter what shape you are in, it will help you. I had a knee replacement done 2 years ago, and after 3 months of Pilates my new knee works better then it ever did before.

I had never tried Pilates. I took an intro class last August, fell in love with it immediately, signed up on the spot and have been going 5x/week ever since! I’M HOOKED!!!The instructors and staff are amazing!Every single class is new and different. I absolutely love it!!

Intro class was not challenging for someone who has done Pilates previously. Pricing is outrageous. Definitely pricing people out and targeting a specific population of women. $199/mo for unlimited classes seems absurd.Reply: I appreciate you taking the time to reply to my review. I did receive a phone call offering a more difficult class free of charge. I declined it though saying that the pricing is too high (even with a military discount). You are correct that my concern is that your pricing is not clearly listed online and it seems as though a chain such as club Pilates would be more forthcoming with pricing. Telling me that your equipment costs a certain amount does not to me justify charging such a high membership. Either way, clearly people are willing to pay that amount. It would just be nice if rather than drawing people in with a “free class” and then springing on them the high amount for your club, that maybe you clearly list your pricing online- that would be better business. Thank you.*And I’m not trying to disparage your company. I do write mostly 5 star reviews. Feel free to look at my google portfolio. As a previous small business owner, I understand the importance of reviews. Rather than responding by saying that I am unnecessarily disparaging your company and trying to discredit me by saying that I don’t know Pilates, maybe listen and take what I’m saying into consideration. Your business is not only offering Pilates, it’s treating people right. Have a nice day.

Oh my goodness! Where do I start?!!!! I started at Club Pilates a year ago, never in a million years did I think I’d be so passionate about Pilates and love it so much a whole year later! I was not a person who enjoyed exercise. But Pilates has been life changing! This last year this place became my happy place, after losing my mom. The people are amazing and caring, and the instructors are all so great!!! Kimberly Meinhardt is an amazing instructor and tells you exactly what you should be doing, how you should be feeling, and what muscles should be engaged! She is so respected by her students for her passion and intensity to teach you how to be successful in Pilates! She’s like a Pilates Professor, and she CARES so much about her students!!! Samantha Darrin, Erin and Brittany at the front desk are true gems and create such a welcome entrance into the studio! Lindsey the owner is so kind and so caring! It’s a great place with a great atmosphere! Come and join! You will love it!

After years of back and knee pain from arthritis, I finally have found a workout that is strengthening my body and still easy on the joints. Shawna at the front desk has been so helpful and knowledgeable about the different packages and classes making it even easier to start my Pilates journey!

Pilates has changed my life. Love the people and the support they give. Instructors are knowledgeable and fun. I like the variety of styles of each instructor. Owners and manager are friendly, caring, and want to help clients in any way. I have made several friends so workouts are fun. Thank you, Club Pilates! I hope to be in your studio for a very long time.