Anytime Fitness

Thieves. Poor customer service. Tried calling this place for 3 months to cancel a month to month membership. No answer or call back ever. I work all over the US so I couldn't drive there to cancel. I even left 2 requests with corporate office to have them call me back. Still nothing. I finally got a hold of someone this morning to cancel. 3 months after I started trying. I Don't waste your time at this gym. I've visited other anytime fitness gyms that were so much better. There is actually another one in Grand prairie that I started using. There are plenty of other gyms that are way cheaper monthly with cleanliness and quality equipment. There are machines there that were missing parts and cables for months. Not to mention they do classes in the gym and the AC can't keep up. They have to prop the doors open. Poor management and maintenance.

First week In The summa time fine program and I must say my experience was great. The owner is nice and down to earth. The coaches and ambassadors and great and make you feel like you really belong. 10 out of 10 would recommend

Great place to begin a new journey!I’m not really a social media person but it was divine intervention when I saw the Anytime Fitness Challenge “SummaTime Fine”. It was just the boost I needed. After 2 weeks I’m feeling better and eating healthier.Thank you Anytime Fitness Team for your dedication and support!

I haven't even started and i'm already feel at lost. Trying to reach someone since yesterday, no call back, no email or text response. Yet when they wanted me in there, they kept reaching out to me by email and phone, I don't understand why the silence now. I don't know how I'm suppose to start. He told me I still needed to do other things before I start, which he didn't explain what they were thinking he would get back with me by yesterday Friday. I'm on a time schedule and if this ruins my 6week challenge I don't think I want it. My key doesn't even work yet, he told me to give it 24hrs, I went this morning to look for him and still doesn't work. Supposedly I have 3day period to cancel, I'm afraid the 3 day will be up by the time I do speak with someone, I don't want that to happen, so i'm trying to at least speak with someone. I specifically told him the reason I came here because you will not leave me alone, you will SHOW ME what I need to be doing. What happens, I'm left alone, They didn't have the heart bracelet, that I needed to wait, how long, if i'm suppose to be starting on Monday 10/3/22

Great atmosphere. The owner is very personable. If you want a good environment with great vibes, the one in Grand Prairie is a must. You definitely better come to work cause they not playing no games. No pain no gain lol

I was pretty excited to join the 16-week challenge and signed up at the first opportunity. The staff involved for onboarding and my first few coaching sessions have been friendly, and the facility is clean. The only thing keeping this review from being 5 stars is the slow pace of admin work in terms of codifying the workout schedules, sending out e-mails for required programs, etc. I'm patient and know this will get taken care of, but it hasn't been a seamless process.

My experience with this gym so far has been impressive and professional as any I’ve been a part of. The staff and personal are so helpful and friendly when it comes to any questions, concerns or needs you may have. I highly recommend anyone looking for a top quality gym to give these guys a try.

I just began the 16 Week Transformation program on 4.4.22 and so far, I’m not loving it. It’s been unorganized, unstructured and comes with too many restrictions to advertise as such a "flexible" program. My first week in the program, nothing was available that was stated in orientation. I am going into my second week and I’m still awaiting access to Food Apps and ability to schedule classes online (which is listed as weekly requirements).Only plus side has been one of the coaches, Jessica. Her workout classes are good and she pushes me to get out of my comfort zone to make the most out of my workout. She’s also being very good at helping me navigate through the beginning of this program.Hopefully everything turns around soon and gets better. I will stay and complete the program, mostly due to the fact that I am stuck in a contract for the next 16 weeks and must complete (with all their rules) to be eligible for membership cancellation at the end.

I had made the decision to start my weight loss journey at the beginning of this year. But it was hard for me to stay motivated and I am horrible at self discipline. I saw an ad about their 16 week program on Facebook and decided to check it out. And let me tell you the environment is GREAT! The staff, trainers, and ambassadors are amazing! They also have classes for boxing, dancing, and for strength and weight conditioning. They keep you motivated and are super encouraging. It's only my first week and I love it. I had always been afraid to go to a gym because I thought it would be a toxic environment but NO. I was completely wrong! Its amazing! Regular gym goers are encouraging and are there for the same reason that I am. To get and stay healthy. I am really glad that saw the ad on Facebook. BEST DECISION EVER! I highly recommend it!

I love this gym! The equipment is amazing and the gym as a whole is always extremely clean. Staff is super friendly! The owner is very personable and always doing what he can to improve his locations that are already unbeatable.