Orangetheory Fitness in El Segundo, CA, offers a results-driven workout experience with a strong emphasis on motivation and community. The facility features excellent coaches who inspire members to achieve their fitness goals. The gym provides a range of classes from early morning to lunchtime, making it convenient for busy schedules. Although some members find the membership and equipment fees steep, the majority appreciate the overall value and effectiveness of the workouts.
The location is accessible, with safe parking available in the garage. While the workout experience and staff receive high praise, there are mixed feelings about the mobile app usability and customer service. Community building among local members is also noted as an area for improvement.
Pros:
- Excellent coaches and staff.
- Motivating workout templates.
- Convenient class times.
- Great for achieving fitness goals.
- Positive workout results.
- Safe parking available.
- Friendly and welcoming atmosphere.
- Supportive community.
- High-quality workouts.
Cons:
- Expensive membership and equipment fees.
- Poor mobile app usability.
- Inconsistent customer service.
Location / Contact
- Address: 2041 Rosecrans Ave, El Segundo, CA 90245, United States
- Phone:+1 310-400-5662
- Website:orangetheory.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 10 reviews.
The address is: 2041 Rosecrans Ave, El Segundo, CA 90245, United States .
The contact number is +1 310-400-5662
This service is listed under Gym .
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Marc Everds
1 year ago
UPDATE: it appears I was credited back the class after all, so thank you for that. However, the attitude of the person sending me text messages and telling me that I was wrong is still pretty bad....especially considering they didn't answer any of my calls. This is not the way we train our employees to talk to customers is all i have to say about that.Went for my first class and was pretty excited about signing up. They charge you $140 for the tracker which seems steep but not terrible. Then I signed up for a class on an app they did not show me how to use, and then I was not able to cancel the class from the app because it doenst work like any other mobile app ive ever used, the UI is really bad. So they are charging me a cancellation fee for my very first class, when I tried to cancel on-time. I even called them but no-one answered the phone. Go-figure. Im sure there are better OTF studios that would understand the benefits of quality customer service. This is not that type of establishment though.
Mikhail Moody
1 year ago
Another great OTF gym! Shout-out to Coach Isaac!
Bri B
1 year ago
Orange theory workouts: 5 stars!OTF staff and coaches: 5 stars!OTF LA community building: 3 starsI’ve been a member of OTF for years, and the LA OTFs are the least set up for community - wish that each studio could have their own social so that we could celebrate the awesome SAs, coaches, and the members we regularly see! Instead, it’s set up for all LA OTFs to be one social media, which makes it so members don’t get to know the people at my gym, but get to see stranger coaches and members at gyms that they will never go to.I miss that part of OTF in Utah county, Ohio, Orange County, Melbourne AU and London UK! Hoping management switches it back :)
Joanna Chisholm
1 year ago
Just got in my post-workout boost! Love how the coaches and workout templates motivate me to challenge myself and achieve my goals. Staff are amazing too! Looking forward to challenging myself in marathon month starting next week!
Carol Shaw-Loose
1 year ago
Great workouts and staff are always so helpful & friendly
Gilda Dyckman
1 year ago
Workouts are always on point, staff is amazing… always look forward to getting my workout
Nicole Rad
2 years ago
Love coming here! Expensive if you're not a member. Spent $40 to take a class and borrow a heart rate monitor but the work out was great!
Tulika Kidambi
2 years ago
Orangetheory is a great workout! Jewel and the rest of the staff in El Segundo are kind, welcoming and encouraging. Highly recommend trying them out!
kiran chaggan
2 years ago
We couldn’t wait for this location to open because it’s so convenient. On top of that, they have some amazing coaches. Highly recommend taking Coach Melissa and Isaac’s class. I have been doing OTF for a while and couldn’t be happier with the results.
Jenil Working
2 years ago
The work out classes are great and the coaches are good motivators for success. Two early morning options for working out before work, and a limited number of work outs available during the lunch time. Give your self time to find parking. Safe parking for Orange Theory is in the garage. Small staff, so have patience when it get's busy. Some may find membership expensive, however I find the value is work the membership cost. Overall, a great place to meet your fitness goals.