Orangetheory Fitness is a gym located in Vestavia Hills City Center, Alabama offering a range of fitness services. Known for its challenging and flexible workouts, it caters to a broad variety of fitness levels and goals. The gym is reputed for its experienced coaches who provide individual care to every customer, focusing on personal growth and form boosting overall performance.
Despite a few negative cases, the vast majority of clients express satisfaction over Orangetheory's varying, efficient and affordable workout sessions. Numerous customers recommend this Orangetheory location citing its clean environment, welcoming staff, and helpful coaches.
Pros:
- The coaches provide individual care and attention to help modify and optimize the workout.
- Orangetheory Fitness provides competitive, varied, fun and customizable workouts according to customer’s abilities and fitness levels.
- The gym has succeeded in creating an encouraging and supportive environment that allows clientele to push their boundaries.
- Evident progress tracking motivates members to regularly attend the facilities.
- Classes can be attended at convenient timings from early morning to late evening.
- Orangetheory Fitness is located in a convenient and easily accessible location.
- The staff is noted for their friendly, welcoming, and professional demeanor.
- The place is frequently described as clean, maintained and spacious.
- Visitors to the area have expressed satisfaction with the services and have indicated their intention to return.
- Current members have expressed long-term satisfaction and commitment with the gym’s services.
Cons:
- Some customers have faced difficulty and dissatisfaction with policy and procedure specifically regarding early arrival for introduction or trial classes.
- There have been reports of some staff members being dismissive and rude.
- Few customers have reported issues with cancellation of membership and processing of paperwork.
Location / Contact
- Address: 790 Montgomery Hwy #132, Vestavia Hills, AL 35216, United States
- Phone:+1 205-823-5700
- Website:orangetheory.com
Rating Stats
Reviews (41)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 41 reviews.
The address is: 790 Montgomery Hwy #132, Vestavia Hills, AL 35216, United States .
The contact number is +1 205-823-5700
This service is listed under Gym .
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United Ability Junior Board
5 years ago
I HATE to workout, but since joining Orangetheory, I actually look forward to it. One of my favorite parts of the class is that I don't have to think about what exercises to do - the class is planned, and the trainers do a fantastic job of walking you through each step. Unlike other workout programs and gyms I've tried, I've never been made to feel bad that I'm not at the physical level of others in the class. I am empowered and cheered on to do what is right and best for ME. Because of that, I have actually been able to push myself and perform better than I have before.
Grant Williams
5 years ago
I've been going to the OTF in Vestavia for over a year now. Coaches are great, Owner is great, workouts are always challenging and fun. Would definitely recommend going, regardless of your fitness level.
Summer Collins
5 years ago
Best for helping with quality sleep and releasing endorphines!
Stacy Vines
5 years ago
Love this place! The workout, the coaches, the front desk staff, everything about it A+++! If you’re in the market for a new gym or just trying to be a healthier you, I highly recommend giving OTF a try.
Dane Hoven
6 years ago
Rebecca Cade
6 years ago
I was told on the website to show up 30 minutes early for a class. When I arrived, the elderly woman at the front (Jennifer, apparently) told me I needed to be there 45 minutes early and could not be helped that day. I had come with a friend who they also would not let leave without charging because she had signed up for that class. The fact that a gym needs you to be there for two hours just to teach you how to work out and participate in a class is absolutely ridiculous. I have been a constant gym goer for years, which I explained, and teaching someone how to run on a treadmill doesn’t take an extra 45 minutes. The customer service at this location was appalling and the woman was so incredibly rude! I am shocked they allow her to own it, or manage it, whatever it is that she does.
Monica Quinn
6 years ago
Had never been. Went for the first class. Arrived early (over 15 minutes before the class began) but evidently not enough. They require 30 minutes to have you sign some forms and show you how to use a treadmill and row machine (which I have used) so they refused to let me take the class. The prior class had not even left yet. I have been to several different fitness classes (bootcamp, barre, yoga, etc.) in the past and it never takes 30 minutes to be shown around and sign releases. Needless to say I will never go back. The instructor was dismissive and rude about the situation.
Katie Gaston
6 years ago
Kirk Smith
6 years ago
Was in Birmingham on business and away from my home studio in Hendersonville Tennessee. Went to this Orangetheory because it was close to my hotel. Irvin the coach was very good and the staff were friendly and welcoming. Studio was clean and easy to locate. If I am in the Birmingham area again, I will visit the Vestavia Hills studio again. Thanks for the hospitality.
Courtney Rulon
6 years ago
One of the best OTF locations I have been to! Really big, very clean, and great instructors! The manger, Justin, is friendly, professional and welcoming! I took a class with Courtney, and she was awesome.