Orangetheory Fitness is a gym located in Vestavia Hills City Center, Alabama offering a range of fitness services. Known for its challenging and flexible workouts, it caters to a broad variety of fitness levels and goals. The gym is reputed for its experienced coaches who provide individual care to every customer, focusing on personal growth and form boosting overall performance.
Despite a few negative cases, the vast majority of clients express satisfaction over Orangetheory's varying, efficient and affordable workout sessions. Numerous customers recommend this Orangetheory location citing its clean environment, welcoming staff, and helpful coaches.
Pros:
- The coaches provide individual care and attention to help modify and optimize the workout.
- Orangetheory Fitness provides competitive, varied, fun and customizable workouts according to customer’s abilities and fitness levels.
- The gym has succeeded in creating an encouraging and supportive environment that allows clientele to push their boundaries.
- Evident progress tracking motivates members to regularly attend the facilities.
- Classes can be attended at convenient timings from early morning to late evening.
- Orangetheory Fitness is located in a convenient and easily accessible location.
- The staff is noted for their friendly, welcoming, and professional demeanor.
- The place is frequently described as clean, maintained and spacious.
- Visitors to the area have expressed satisfaction with the services and have indicated their intention to return.
- Current members have expressed long-term satisfaction and commitment with the gym’s services.
Cons:
- Some customers have faced difficulty and dissatisfaction with policy and procedure specifically regarding early arrival for introduction or trial classes.
- There have been reports of some staff members being dismissive and rude.
- Few customers have reported issues with cancellation of membership and processing of paperwork.
Location / Contact
- Address: 790 Montgomery Hwy #132, Vestavia Hills, AL 35216, United States
- Phone:+1 205-823-5700
- Website:orangetheory.com
Rating Stats
Reviews (41)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 41 reviews.
The address is: 790 Montgomery Hwy #132, Vestavia Hills, AL 35216, United States .
The contact number is +1 205-823-5700
This service is listed under Gym .
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Ruby Villalobos Adams
6 years ago
I like how the workout is very competitive based. However, you're not just in competition with others but mainly yourself! The idea is to push yourself to do YOUR best. Your best is not necessarily equivalent to someone else's best. The best thing about OTF is that it allows you to actually see your progress. OTF workouts are unlike your typical workout classes! OTF workouts cater to where you are personally and allow you to still get a good workout whether you are just starting out or are a professional athlete! If you're tired of the same old workout classes that treat everyone the same and don't truly challenge you, try OrangeTheory Fitness!!!
Leslie Focsa
6 years ago
Remy Helu
6 years ago
Always great
William Chase
6 years ago
The workouts make cardio suck less. Shoutout to Jessie for being a superstar instructor. She pushes the whole class and still checks each individual’s form to make sure you’re getting the most out of your workouts.
Acc Acc
6 years ago
Liz Taylor
6 years ago
Great coaches! Good work out!
Justin Balik
6 years ago
ORANGE FREAKING AWESOME
XING WU
6 years ago
um, so so
Madeline Patterson
7 years ago
DON’T JOIN THIS GYM IF YOU EVER WANT TO QUIT! I cancelled my membership on September 29th due to an injury that wasn’t getting better. I didn’t get charged anything for the month of October (in reality I should have because it was within the 30 day notice period, but according to the staff the manager didn’t process my paperwork in time-not my fault), but then I DID get charged for November, at which point I called because why would I get charged AFTER my 30 day cancellation period? At first they acted confused and told me that my paperwork was still in the stack to be processed, so I asked for the manager to call me back, which she didn’t but another staff member did and said that they would correct it and refund me. A week goes by and it hasn’t been refunded so I call again and the staff member informs me that since I technically cancelled during a “freeze” (which I initiated a couple months prior, due to the same injury) that the freeze period had to complete before the cancellation took effect and so this would be my final charge. I was not informed about this stipulation on the day I signed the cancellation form in the studio OR when I called the first time, so clearly no one knows what they are talking about. I gave up because I was tired of dealing with it and because technically they should’ve charged me in October (again not my fault they didn’t process the paperwork in time), so I was just giving them the benefit of the doubt and taking the L here. Now it’s December and I just got charged AGAIN! As a fellow business manager, I am expecting a refund for both months now, as I have incurred interest on my credit card for these charges over the past 2 months, not to mention this has been a complete waste of my time that could have been avoided if people simply knew how to do their job. GIVE ME MY MONEY BACK AND TAKE MY PAYMENT INFORMATION OUT OF YOUR SYSTEM!
Adam Campbell
7 years ago