24 Hour Fitness offers round-the-clock access, making it convenient for any schedule. The gym features a wide range of equipment suitable for various exercise routines, including free weights, machines, a swimming pool, and a basketball court. Many reviews highlight the friendly staff and spacious facilities, creating a welcoming workout environment.
However, the gym struggles with cleanliness, particularly in restrooms and locker rooms, and lacks proper re-racking of weights. Some members have experienced inconsistency with enforcing rules and customer service, making room for improvement. Overall, it is a good option for those seeking flexibility in workout hours.
Pros:
- Open 24 hours.
- Wide range of equipment.
- Friendly staff.
- Good swimming pool and saunas.
- Spacious facilities.
- Helpful customer service.
- Great classes and instructors.
- Convenient location.
- Affordable membership options.
- Not overly crowded during off-peak hours.
Cons:
- Cleanliness issues, especially in restrooms.
- Weights often not re-racked.
- Inconsistent customer service.
Location / Contact
- Address: 11528 Gulf Fwy, Houston, TX 77034, United States
- Phone:+1 713-943-2220
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 120 reviews.
The address is: 11528 Gulf Fwy, Houston, TX 77034, United States .
The contact number is +1 713-943-2220
This service is listed under Gym .
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User Name
7 years ago
Decent gym, but one of the more disorganized and most in need of maintenance compared to the other 24-Hour Fitness options within a 15 mile radius. Weights are rarely racked and some of the equipment is in rough shape. Granted, this is primarily due to the clientele who frequents this gym.I have not been to any classes or taken personal training, but the staff seems friendly and welcoming.
Steve Strutz
8 years ago
Friendly people, new equipment, great atmosphere. I'll always come back.....:-)
Manuel Vera
8 years ago
great place, very clean (the bathrooms may need some attention ) but great in general, equipment working, the personal in the evening is really nice, 100% recommended
Kyle Strodtbeck
8 years ago
This is my favorite 24 hour fitness in the Houston area. Although the equipment isn't as new and clean as the ultra sport ones, there is plenty of equipment and the staff is very welcoming. I plan on staying with this gym.
Knee Dragon
8 years ago
Update: Nope gave them 3 more weeks. Same old crap. with exception to Glen who appears to be the only employee who takes his job serious, the staff here is worthless. weights everywhere except where they belong. Tripping hazards in the corridor to the elevator. 80lb dumbbells on the other side of the room. It's ridiculous that they can't simply post signs like other 24hr Fitness to remind people to rack their weights but having staff that completely ignore the problem. Glen is the only person that not only greets you at the door but will get up and do a walk through to keep the place picked up. any day he isn't working the place is a flipping pig pen. often times there isn't even any soap in the showers.Update: in the mgt defence since I posted my complaint... Perhaps it was a singular employee or the rouse of a customer complaint, but the environment at this gym has improved. It's been 2 weeks and weights are racked in order and from what I can tell bathrooms are considerably cleaner. If it stays that way I'll give another star. Put in another power rack and I'll give 5 starsDirty, Disorganized. Weights are scattered everywhere. Filthy mold crusted locker room and showers. Lazy punks won't rack their weights and a staff that doesn't clean up or enforce rules. I come in early and weights are literally everywhere which means nobody cleans from the night before. I uploaded picture.
Dominic Thomas
9 years ago
This place is right down the street from me so its pretty convenient. But the condition of this place is very poor. Needs a serious make-over, from the building to the employees. Its just really dirty and not worth the money coming out of my account monthly. Avoid this location if you can
mae meeks
9 years ago
Alright I am under the impression that most of these people are talking about a DIFFERENT 24 hour. there are two in the area. The other one is absolutely disgusting, the 24 our sport is actually a really nice gym. I've been going on a free pass and plan on getting a membership. The gym has a pool, basketball court, and changing rooms on the first floor and on the second is dance studio, weights and an area set aside for yoga mat type workouts. There is plenty of equipment unlike the LA fitness down the road and the Anytime fitness locations as well. The changing rooms are clean. Honestly I think everyone is mixing up the two gyms and I don't blame them for bad mouthing the other gym however it is not the same location.
Maria Gutierrez
9 years ago
Just changed to this gym from Fitness Connections since I live very close to 24. I like it enough, the staff is helpful and pretty approachable. I can't complain about the dumbbells being out of place because the people are always just dumping them wherever they want, it's kind of hard to keep putting them away properly when a minute later someone will do it again. The only complaint that I have is that they need another power rack, goodness do they need another power rack, one just isn't enough.I have the super-sport account so going to other gyms is an option if this one gets too packed.
Van Nguyen
10 years ago
Only reason why i still come here cause it's literally 2 minutes away. Over the past 4 years that i've been going, the condition of this gym (Rowlett/Almeda Genoa location) has gotten worse...most of the equipment upstairs are broken, but the managers don't care to fix it. Now the cable machines downstairs are messed up. Equipments aren't maintained. Hot tub is disgusting, nasty residue in the tub, but when i told the employees, they say it's "normal." Yet, the hot tub at other 24hr fitness locations do NOT have that nasty residue!! Work ethics at this location is horrible...even the staffs are hitting on their clients (i've been hit on by several!) My car got broken into in broad daylight 8AM!!! nothing was done about it...it's not that hard to run a gym. Get it together
everth gallardo
11 years ago
staff dont care to much for ... but the gym is a mess weights everywhere and is more of the members that are to lazy to put the weights back but it should be in forced