24/7 Health Club & Wellness Center

I've been a member of 24/7 Health Club for over a year now, and I couldn't be happier with my experience. The gym community here is incredibly friendly and welcoming. I've always felt safe and have never encountered any issues with anyone. The staff goes above and beyond - they're not only generous but also take the time to get to know you personally.Compared to other gyms I've tried, the convenience of 24/7 access sets this place apart. It's truly the best gym on the right side of Huntsville. The only minor concern I have is the organization of weights. However, if they were numbered on racks, I believe this could be easily resolved. Despite that, everything else about this gym is top-notch. I highly recommend it to anyone looking to embark on their fitness journey.

Don't recommend signing a long term contact since they can change terms at anytime they want.Edit from owner reply: You changed your facility access from fingerprint to facial recognition. Nobody could tell me what will be done with my data and what privacy responsibility you have as the company implementing facial recognition. The contract changed from me providing fingerprint data (which is absurd to begin with) to facial recognition data just to enter the facilities. You stated I will not be able to access the facilities unless staff was there which completely violated the 24/7 accessibility I was interested in. And since I was in a long term contract, I could not get out of the contract even though the premise of access to the facility changed. I had to buy it out. So I'm warning other users to not sign up for a long term contract for those reasons.

LOVE this gym !! They offer free fitness classes, plenty of equipment for cardio and strength training, and have a family like atmosphere here. Everyone is super friendly and it’s a very non intimidating environment . Clean facilities and helpful smiling staff. I also LOVE their spa!! Their cocoon pod with red light therapy and vibration massage will put you to sleep and feels soooo good on your aching muscles!!

This gym is nice but they will charge you money you dont owe. I signed up for a student membership. It covered three months at a time and I was made to pay for all of it upfront. Shortly the membership ended collection agencies began hounding me over 25 dollars that I dont owe. If they had my card on file they would have just charged me without notification. Keep a close eye on what they charge you.

The gym is poorly managed and maintained. Was a member before become an employee. Was an employee in the kidzone for nearly a year and worked almost every morning shift. The members of the gym are great but the priorities of management are skewed. I was also not allowed to work out my notice and no concerns or emails were responded too. Ghosted by my employer. Myself and other kidzone staff left after repeated ignoring of our concerns and using our own funds to entertain the children despite being the lowest paid employees in the building. Granted we were not told to use our own money and resources for the children but any requests for supplies were ignored and we cared about the children having fun. Management needs a full overhaul.

This gym has so much potential but the free weights are always an absolute mess and they just don't keep up with their equipment. There are multiple pieces of equipment that have been out of order for over a year. Little things like having enough pins for weight stacks or ensuring cables on the machines are tensioned appropriately are not done. They used to have a cool cardio movie theater that is no longer operational. If they don't square themselves away by the time the new phase 3 opens, they are going to lose A LOT of members.Not all negative: Their sauna is nice and bathrooms are generally clean.

I love this place because of its proximity to my house and the greenway that runs behind it. There’s a ton of equipment, the staff members are all super nice, everyone I’ve encountered while working out has been kind and respectful, it’s open 24 hours a day seven days a week, the security system feels pretty safe, and they have a smoothie bar and sell supplements and workout enhancement stuff. I only gave it four stars, though, because a lot of the machines are broken, the women’s room upstairs never gets cleaned, they charge extra for their hot yoga and bungee fitness classes, there’s only one sauna and it’s coed and in the main area where all of the machines are, and they require a two year contract for their lowest monthly fee. I’d been with them for over two years and had asked to remove my daughter’s membership and was told that I’d have to sign up for another two year membership in order to do so. I hadn’t been contacted about renewing and I was several months past my previous contract’s expiration. I mean, I had planned to keep my membership anyway but it really rubbed me the wrong way.Even with my several complaints, overall, it’s a great gym in a great location.

I bought a spa package for 199 which included 10 visits which include 6 different things I believe. Assuming I can use all of them after second visit realize I was to tall for 2 of machines. I asked if I can't get a refund of what I didn't use because I couldn't fit. I left 4 messages for manager and she refused to return my call. She always had someone else call. They just wanted to give me house credit. That isn't what I paid for. They are very unprofessional

High quality amenities and services, extremely clean environment and helpful and friendly staff :)

24/7 is a 2-star gym. That comes with the good and the bad. I’ll start off with the good. It has a good variety of workout equipment, and the fact that you can exercise at any time of day is huge.As for the bad, it has become very apparent over the past few years that they care more about the dollar than they do about their customers. To start, during COVID, they shut the gym down and continued charging full membership, even while other gyms froze membership payments or extended a couple of months for free onto the end of a contract. To “remedy” the problem, 24/7 offered a “free t-shirt” when you came back on the condition that you left them a review on Google and showed them your review.To make matters worse, they took what was a spacious gym and started cramming machines together so they could put in a spa that advertises pseudo-science and quick weight-loss schemes. Now, you almost feel like you’re working out on top of somebody else when you’re there because it’s so crammed.On top of that, two to four machines are always broken, and it often takes months to fix them. Instead of investing in new equipment or adequately fixing the old, the gym, despite protests from many regulars, installed an iris scan to gain entry to the gym. If you ask the front desk people, they’ll give you a million different reasons for the iris scan, some of which make sense and some don’t. Some of the information passed along even contradicted other information I was given. All in all, this gym cares more about the dollar than it does about its customers, and it’s the main reason I ended up leaving that gym.