Alpha Fitness Supplements is a popular vitamin and supplements store located in Indianapolis, IN. The store offers a diverse range of quality products at competitive prices, guided by an enthusiastic and knowledgeable owner, Justin. Multiple reviews praise Justin's dedication to customer satisfaction with personal delivery offers and special discounts.
However, many customers report serious issues with the store’s online order fulfillment and customer service. Complaints about unreceived orders, lack of communication, and unresolved issues suggest inconsistent service. Choose Alpha Fitness Supplements for in-store purchases to ensure a positive experience.
Pros:
- Wide range of quality products.
- Knowledgeable and friendly owner.
- Competitive prices.
- Special discounts for first-time customers.
- Customer service is excellent in-store.
- Personal delivery options for local orders.
- Friendly and helpful staff.
- High customer satisfaction with in-person experience.
Cons:
- Poor online order fulfillment.
- Inconsistent customer service for online queries.
- Multiple reports of unreceived deliveries.
Location / Contact
- Address: 1984 E Stop 13 Rd, Indianapolis, IN 46227, United States
- Phone:+1 317-884-9521
- Email:[email protected]
- Website:alphafitnesssupplements.net
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 20 reviews.
The address is: 1984 E Stop 13 Rd, Indianapolis, IN 46227, United States .
The contact number is +1 317-884-9521
This service is listed under Vitamin & Supplements Store .
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Russell Roberts
3 years ago
Ordered from alpha fitness supplements. Got confirmation my order was being processed. I’ve sent reply emails and messaged through fb messenger and I’ve also called the telephone number all with no response. Now when I go to website there is an error message that says critical error had occurred. I don’t understand why no one has contacted me. Poor customer service In my opinion. My bank account has already been drafted. I would really just like my product but if that’s not possible, I would like a refund.
Austin Mccormick
3 years ago
Justin is very experienced, knowledgeable and truthful of each product that he sells. They have the best of the best products to offer at an extremely affordable price. 100% highly recommend Alpha fitness!
Jennifer Jenkins
3 years ago
Absolutely love this place! Justin the owner is awesome, and will help you find anything you're looking for!My husband and I drive all the way from Trafalgar, because we can't find anywhere else to beat the prices. He's always very generous and gives us a discount every time!
Abou
3 years ago
These guys are awesome Justin is a champion! They are understaffed, but work deliberately fast to complete online orders and assist customers in the store . He shipped my package next day, so I can receive it in time.These guys are the best!
Destiny
3 years ago
Came into the store not exactly sure what to buy. The owner was EXTREMELY enthusiastic & helpful! He had a lot of knowledge about the products in the store - and there were MANY products! We were here years ago and there were nowhere near …
Graham Williams
3 years ago
I have ordered from this place two times, but this recent third time I ordered, got my receipt and charge to my bank, but never received any more information or shipping information. I’ve called, emailed and left a voicemail with no reply. …
keith jackson
3 years ago
I brought something online from them and they still haven’t sent me anything, it’s been 3 weeks. No email confirmation, no shipping confirmation, nothing. I would highly recommend finding another place to buy your supplements.
Brad Bennett
3 years ago
Top notch products and service by a very professional and knowledgeable staff. Don’t waste time or money shopping anywhere else.
Sean Stahl
3 years ago
Great selections of products highly recommend, plus the owner was really friendly by giving me a discount for my first time there. Only going here from now and on
Chris Smith
4 years ago
Got into working out about a year ago and found this place through a friend. Great customer service and love their products. I even moved away from Indiana to Ohio and they allowed me to order online and they shipped the products to me in 2 …