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Anytime Fitness in Indio offers 24-hour access even on holidays, making it convenient for members with varying schedules. The gym features a spacious environment with ample parking and clean facilities, catering to both cardio and strength training enthusiasts. However, numerous reviews highlight significant issues with customer service and member treatment.

While some patrons appreciate the gym's cleanliness and the availability of lockers and machines, others experience challenges with account management and staff interactions. Potential members should weigh these factors when considering a membership at this location.

Pros:

  • Open 24 hours, even on holidays.
  • Spacious environment.
  • Clean facilities.
  • Ample parking available.
  • Cardio machines in good condition.
  • Large size storage areas (lockers).
  • Sanitizing wipes available.
  • Independent feel, motivating for goal achievement.
  • Quiet most of the time.

Cons:

  • Issues with account management.
  • Unfriendly or unresponsive staff.
  • Difficulty in canceling memberships.

Location / Contact

Rating Stats

3.2

out of 5.0

13 reviews
5.0
1 reviews
4.0
5 reviews
3.0
1 reviews
2.0
0 reviews
1.0

Reviews (20)

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This place is a joke. I originally signed up at another location, but I travel a lot and found myself using this gym a couple times a week at times. They have about a third of the equipment where I originally signed up and they think they are worth more money?......lol. They won't be around long with the mentality that "no money is better than some". Typical small business owner, they locked me out and I won't be coming back. No wonder their ratings are so low.

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I was falsely accused of slamming weight at this gym. I’m not sure the man’s name but he decided to terminate my account for me Denying slamming weights.I was told that a lady manager didn’t feel comfortable me working out there . I was racially profiled as a black male. I didn’t even slam the weights. I asked if they can check the cameras to show proof that I didn’t slam weights I’m over here working out on my own. The manager informed me that they didn’t have audio, I asked if I can come back tomorrow and they said no not this location. And terminated my account. For future members be AWARE you can get terminated because the staff don’t like you. And they falsely accuse you of doing things you didn’t do. Would not recommend this staff or how they handled this situation.

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I've been a member for almost 15 years and been to multiple different locations for extended period of times and this location will lock you out of the gym if you are not paying their rate. I found out you can't really go to any anytime fitness unless you are paying their rate. If you call corporate they'll say their not sure and every location is different. Almost feels like false advertisement. I was hoping they would treat their loyal members a little better but was very disappointed. The Cathedral City Anytime Fitness location is managed way better and they know how to treat their loyal members, just look at the better Google reviews ratings the Cathedral City location has.

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Would give zero stars if possible. After using this facility one time, my girlfriend and my keys were disabled with no explanation. I have been a member for over 4 years nationwide with no issues until this location. Don’t bother with this company. No response from the manager. Escalated to corporate with no response. Save your money and go to Planet Fitness.

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Great place, it's quiet most of the time. I haven't experienced any issues coming to this new location. There are lockers, however you need to bring a lock or purchase one there. They sell locks in their vending machine.

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I attempted to cancel my membership during Covid but never received a call back, and the facility was closed. I then sent a cancellation notice but they continued to harass me for payment. You have to personally show up to cancel so my response was, "but you are closed." Would not recommend Anytime Fitness to anyone.

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New location, i travel for work ATF works for me and this Gym is clean, spacious and my favorite so far. Plenty of parking, plenty of machines, clean and the music is great any closer to perfect and I'd be in a resort. 🤙 …

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Gets the job done, this serves as a gym i go to at night when other gyms are super full. Equipment feels like it was purchased on Amazon. Cardio machines are nice, but there are no water fountains, so bringing your own water is a must. A lot of sanitizing wipes everywhere is a nice touch, it’s better than just spraying everything down. This place has a lot of space but I feel like they’re not using it efficiently to incorporate more resistance oriented machines. To be fair there is a lot of space for people focused on group fitness activities, so this could be a pro or con depending on your goals. Restrooms are really nice, and this is the first anytime fitness I have been to where they have large size storage areas (lockers) instead of the little cubbies they regularly have. A good addition to the eastern valleys gym selection.

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Poor customer service, No communication what so ever. Every appointment I made to join the gym would be cancelled on their end with no explanation or response when I emailed and called several times. It’s as if they don’t want you to even join their gym. How does over 10 emails/calls/texts go unanswered? Why do appointments keep getting cancelled? Why can’t I ever speak to a person? If it’s this difficult to join the gym, I feel sorry for those who sign up and ever have issues or concerns. You’ll be talking to a wall.

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HORRIBLE CUSTOMER SERVICE AND STAFF!Iv'e been trying to cancel my membership for over 2 year and they are always rude, don't explain anything and they keep telling me no, and now they decided to …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.2-star.

This business has 20 reviews.

The address is: 81801 Indio Blvd, Indio, CA 92201, United States .

The contact number is +1 760-772-9772

This service is listed under Gym .

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