Retro Fitness, located at Hudson Mall in Jersey City, offers a variety of workout equipment and fitness services. With extended hours on weekdays, it caters to early risers and those who prefer evening workouts. The gym features a spacious layout, which is an appealing factor for many members. However, the gym has been criticized for equipment issues and cleanliness. There are also multiple reports of difficulties when canceling memberships. Despite these setbacks, some patrons appreciate the friendly staff and well-maintained facilities.
Overall, Retro Fitness provides a convenient location and extensive gym equipment but falls short in customer service and maintenance. Potential members should be wary of the reported cancellation issues and overcharging incidents. If you’re looking for a gym with a large, clean space and are prepared to navigate the membership policies, Retro Fitness might be a suitable choice.
Pros:
- Convenient location at Hudson Mall.
- Extended weekday hours.
- Large and spacious layout.
- Variety of workout equipment.
- Friendly and professional staff.
- Not crowded in the early mornings.
- Good customer service experience for some members.
- Decent parking availability.
- Offers amenities like locker rooms and boxing bags.
Cons:
- Difficulty canceling memberships.
- Reports of overcharging and billing issues.
- Cleanliness and maintenance concerns.
Location / Contact
- Address: 701 Rt 440, Jersey City, NJ 07304, United States
- Phone:+1 201-632-3860
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (22)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 22 reviews.
The address is: 701 Rt 440, Jersey City, NJ 07304, United States .
The contact number is +1 201-632-3860
This service is listed under Gym .
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Mark Callender
1 year ago
This Gym is not very good. It's not specifically the staff's fault. It is the business model. The price allows everyone access so the gym is crowded in the evening. A lot of people in the the free weight section are just hanging out. …
Hector G
2 years ago
Ladies and gentlemen this is one of the greatest gyms I've ever been to. The staff customer service is above average, pretty clean, it's usually not that packed, they have all machines, including boxing bags etc, locker rooms are big and …