LA Fitness at New Lenox, IL offers a feature-rich gym environment with a variety of equipment, free weights, and amenities like a pool, hot tub, and sauna. Members appreciate the helpful and friendly staff, and the gym generally maintains a clean workout environment under monitoring cleaning staff. However, certain areas such as the pool and hot tub need better maintenance based on customer reviews. Some amenities frequently face operational issues, and there are complaints about high fees and aggressive sales tactics. Despite these concerns, it is hailed by some as the best and cleanest LA Fitness in the state.
If you're looking for a spacious gym with a broad equipment range and are willing to bring your towels and overlook some maintenance issues, LA Fitness could be a suitable option. Customers can expect good service with occasional lapses in cleanliness, particularly in locker rooms and pool areas. Before committing, it's advisable to inspect the gym and ensure that it meets your personal standards.
Pros:
- Variety of equipment
- Spacious workout areas
- Friendly and helpful staff
- Generally clean workout environment
- Free wifi available
- Fresh water filter for refilling bottles
- Great health club atmosphere
- Operative repair services for machines
- Not overly crowded
- Convenient location and ample parking
Cons:
- Pool and hot tub maintenance issues
- No towel service provided
- Aggressive sales tactics
Location / Contact
- Address: 2431 E Lincoln Hwy, New Lenox, IL 60451
- Phone:(815) 320-5085
- Website:lafitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 20 reviews.
The address is: 2431 E Lincoln Hwy, New Lenox, IL 60451 .
The contact number is (815) 320-5085
This service is listed under Gym .
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Kevin Welsh
1 year ago
The gym room is pretty clean. They don't offer towels. All the soap dispensers contain a horrible smelling soap that doesn't make me feel clean when washing my hands or in the showers. The pool is filthy and almost always full of senior citizens that monopolize the pool for multiple hours at a time. The hot tub is also filthy with mildew on the grout and band aids all around for days at a time. The faucets are all sensor activated and stay on for just a second or two. This place is pretty gross and disappointing. Such a bummer.
George White
1 year ago
From robotic sales calls, the dirty pool, small sauna, no towel service, the place is a mess.... i dont even know where to start with this place. The staff do not even look like they care about fitness either, and should be salesman at a car dealership. How do you charge more than every gym and not include basic things like towels? LA Fitness does not care about you, or your goals. If you are an avid gym goer, or someone looking for a place before the new year, do NOT come here!!! I repeat do NOT come here!! You can go to bodytech, anytime fitness, hell EVEN planet fitness, and have a way better experience and workout!
James Porzio
1 year ago
Genuinely disappointing, I’ve been coming here for almost 2 years regularly, and 5-7 days a week for the last 2 months. I come here for the additional amenities like hot tub and sauna which some other CHEAPER gyms lack. Hot tub has been sporadically working for over a month now. 50 percent of the time it’s outright cold, sometimes it’s completely closed, and the rest of the time it’s functioning as intended. I love this gym and want to keep coming, but I’m going to end up canceling my membership and going somewhere cheaper if I can’t rely on some of the amenities that I’m paying for to be functional.
A B
1 year ago
The pool is becoming disgusting, there is stagnant water around the pool that is not draining, it is starting to turn yellow, you can see mold around the edges, and I'm pretty sure that same giant piece of.. whatever it is has been in there for like 2 weeks. Do you ever clean it?EDIT: Pool is still disgusting. Do you even know what a deck brush is? And vacuum the pool floor! Scum is building up, it's disgusting!!!!
Ladwina Rudolph
1 year ago
Great place to work out!! Very accommodating and welcoming.
Sheree Bell
1 year ago
Very nice clean club! Its always a person there cleaning the bathrooms and machines. The staff are all friendly people and very helpful. If a machine is out order, it's usually repaired as soon as possible. I can honestly say this is a very great health club to attend.
Jason Freeman
1 year ago
Just a scam. They talk out of both sides of their mouth. Charged me a bunch of fees I didn't agree to and they did not disclose when I signed up. Just be honest with people.
Tiffany Snow
1 year ago
Had been nervous to go back after Covid but took a chance and I'm glad I did. There's normally enough machines when I go that I am able to socially distance from people and they have adequate supplies to clean equipment before and after use.
chuck kirby
1 year ago
I agree with most comments. The gym is average. The bathrooms are disgusting most days. Garbage overflowing, paper towels empty etc. Workout area is fine. Staff needs to attend to locker rooms much better. Complete mess inside.
Ka_razy Gaming
1 year ago
I really enjoy this gym. It’s really not too busy. I normally have no issues getting done what I want. Place is very clean. Employees are nice. The only thing I don’t get is the guest pass. My girlfriend lives out of state and we wanted to workout while she was here. Apparently guest pass only works if you have an Illinois ID. Please make that make any sense.