LA Fitness at New Lenox, IL offers a feature-rich gym environment with a variety of equipment, free weights, and amenities like a pool, hot tub, and sauna. Members appreciate the helpful and friendly staff, and the gym generally maintains a clean workout environment under monitoring cleaning staff. However, certain areas such as the pool and hot tub need better maintenance based on customer reviews. Some amenities frequently face operational issues, and there are complaints about high fees and aggressive sales tactics. Despite these concerns, it is hailed by some as the best and cleanest LA Fitness in the state.
If you're looking for a spacious gym with a broad equipment range and are willing to bring your towels and overlook some maintenance issues, LA Fitness could be a suitable option. Customers can expect good service with occasional lapses in cleanliness, particularly in locker rooms and pool areas. Before committing, it's advisable to inspect the gym and ensure that it meets your personal standards.
Pros:
- Variety of equipment
- Spacious workout areas
- Friendly and helpful staff
- Generally clean workout environment
- Free wifi available
- Fresh water filter for refilling bottles
- Great health club atmosphere
- Operative repair services for machines
- Not overly crowded
- Convenient location and ample parking
Cons:
- Pool and hot tub maintenance issues
- No towel service provided
- Aggressive sales tactics
Location / Contact
- Address: 2431 E Lincoln Hwy, New Lenox, IL 60451
- Phone:(815) 320-5085
- Website:lafitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 20 reviews.
The address is: 2431 E Lincoln Hwy, New Lenox, IL 60451 .
The contact number is (815) 320-5085
This service is listed under Gym .
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Chris Rangel
1 year ago
Great place to go to the gym. They got everything that you need and includes a pool as well. The gym is big and a lot of space. Also they have a fresh water filter to refill your water bottle at the gym which great! They don't have towels so bring your own towel with you. You will thank me later!! Free wifi as well!!
Danielle Dembry
1 year ago
Jim has been harassing me and my Husband since we signed up for the free pass. He calls and leaves voicemails everyday, even when we stated we are not interested at this time, he just will not let up neither will he take NO for an answer. When we visited the Gym, He became very irate and frustrated when we were not interested in a gym membership and wanted to try out the gym first, so he decided to turn us away and told us if we do not pay $20 we can't stay. Through every question we asked Jim kept cutting us off and was very nonchalant. Jim and his associates are very RACIST and have a hard time accepting people of color into their Gym. Luckily when we called the corporate office to complain, since we traveled a far distance to get there, we were still able to burn off steam. Jim and his associates failed to apologize to us still even when we left the gym. But that was the last time and we will NEVER RETURN! Good Luck with these people. They are very unprofessional
Tim Ward
1 year ago
They have a good variety of equipment. The gym is usually filthy. The men's locker room is always filthy. The garbage cans are frequently overflowing, the showers have black mold in the grout and once there was blood on the floor in the men's locker room for three days before it was cleaned up. This could be a great gym but the management is too lazy to do their job and make the staff do theirs. It's not uncommon to see three or four employees gathered at the front desk watching movies on a laptop instead of actually doing their job.
Gina Mueller
2 years ago
They have a lot of equipment to offer. The only thing that discourages me from coming here especially during the pandemic is watching people not clean up after themselves on the machines. I wish the staff would encourage more people when …
Almato “Almato”
2 years ago
Pretty good, only need customers bring spare shoes 👟 going to be much cleaner …
Richard Conklin
3 years ago
I won't even bother to get into the cleanliness complaints that other reviews mention. Right now, I'm still steaming about how difficult it is to end a "hassle-free" month-to-month membership. (I'm writing this review while STILL on-hold …
Chuck
4 years ago
It's the best gym in town for lifting but it's not very clean. They run out of paper towels frequently for wiping the sweat off the machines. They also make it difficult to cancel your membership. They make you mail in a form using …
Nikko K
5 years ago
Just moved into the area and this is the best and cleanest LA Fitness I’ve been to in the state. The free weights area is large, plenty of benches, and everything is spaced far enough. The other equipment is maintained well. The staff will …
Karen Gillespie
6 years ago
This gym is sufficient but nothing to write home about. No towel service, ok class selection, and just fine weights/machines. The pool is a good size but usually a little dirty (nothing totally disgusting but you might see a hair clump from …
Justin Pietras
7 years ago
Management needs to hire more cleaning staff.I workout here at least 3-4 times a week, and every time I go no matter what …