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Cleaver Family YMCA, located at 7000 Troost Ave, Kansas City, MO, is a well-regarded fitness center known for its clean, modern facilities and community-centered atmosphere. The gym offers a variety of activities for both children and adults, making it a great choice for family-oriented fitness. Members frequently praise the friendly and helpful staff, as well as the many classes and programs available.

However, some customers have had negative experiences, especially with certain staff members in the aquatics department. Additionally, there have been concerns about misleading information online regarding amenities and the overall safety in the parking lot. Despite these issues, the positive reviews highlight a supportive and engaging community, making it a valued asset in Kansas City.

Pros:

  • Clean and modern facilities
  • Friendly and helpful staff
  • Wide range of classes and programs
  • Child-friendly environment
  • Well-maintained locker rooms
  • Sense of community
  • Warm and welcoming atmosphere
  • Great location
  • No long wait times for equipment
  • Positive energy from instructors

Cons:

  • Issues with specific aquatics staff members
  • Misleading online information about amenities
  • Concerns about parking lot safety

Location / Contact

Rating Stats

4.6

out of 5.0

3 reviews
5.0
1 reviews
4.0
2 reviews
3.0
15 reviews
2.0
0 reviews
1.0

Reviews (21)

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To Felisha Johnson. I love my son's instructor , the lady in question with the blond short hair. She's not mean, but she teaches the kids structure & discipline, and they follow. You may not like her, but our childrens life depend on following instruction from a young age, especially when it comes to water safety. She's not a lifeguard!! You have the lifeguards sitting outside of the pool 4 emergent situations. She is a teacher and mentor. So instead of bad reviews take your child/ children somewhere where you a comfortable. She will not let anyone disrespect, or disrupt her class, and i have seen her tell a parent their child was disrespectful and disrupting the class and had to leave. Regardless of gender, or skintone. Remain blessed 🙌🏾

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It was a nice visit. I wanted to see what they offered. An employee named Ms Cathy helped me by answering all my questions and providing the paperwork for a membership. I will definitely be going back.Found out they work with the silver sneakers provided by my insurance.🥳🥳

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I love this YMCA - I like how community centered it is. I never feel weird in there and it's right by my house. It's a great place to work out and it is very warm even if you are just getting back at it or never worked out at all.

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The head lifeguard/swim instructor with the chlorine bleached hair asked me a question that I misunderstood when I was enrolling my child in swim lessons. She said, "That's not what I asked you!" She also made this rude remark in front of other staff. I didn't return negative energy because my only focus was getting my child enrolled for swim lessons. I also believed that if she spoke to me, an adult, in that manner in front of other adults, she would potentially be nasty toward my child. She is not kind. I am thankful that there was no issue with her and my child due to her disposition. The other lifeguard/swim instructor with the dreadlocks is also unkind. She does not communicate with parents concerning your child's progress unless you approach her. Both of these ladies' demeanor are unfriendly, stand-off-ish, and not warm. This is no way to behave with customers.

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Staff very friendly. Especially Mo. She took my husband and myself through orientation showing us the proper way to use the equipment. Also the gym was clean.

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The staff there will make you feel like you are a part of a warm and wonderful community. So will the instructors. I'm addicted to the MixxedFit class taught by Michelle Staub. I can come in sleepy, lazy, and glum, but I always leave feeling like a spry youngster with lots of positive energy.

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Clean facility. Helpful staff. Amazing swim instructors.

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This is a friendly place to go to sense community. It’s like being adopted into a new family.

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Clean, modern, nice facility, friendly people, always equipment and lanes available. I love this location - one of my favorite in Kansas City!

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I was very pleased with how clean and quiet their facility and well organized. Also the staff was very nice and helpful. Keep up the great work.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 21 reviews.

The address is: 7000 Troost Ave, Kansas City, MO 64131, United States .

The contact number is +1 816-285-9622

This service is listed under Fitness Center .

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