Woodside

This used to be a 5-star review but I’ve lowered it to 3.Woodside has really fallen off on their tennis program. Clinics will have 6-8 people trying to play on a single court- you’re crowded or paying to wait for your turn to play. The closing of the south courts has forced tight schedules that have all but destroyed competitive play- there’s no winter inter-club play, and club play forces play after 9 pm on weekdays. You can see members are disappointed- hardly anyone is playing. Meanwhile, courts sit abandoned because of unclaimed permanent court time. Woodside could fine people for not using their court time, but it doesn’t matter to them- they get paid either way.The gym facilities are fine. The new south club seems like it might be nice. But I don’t think the cost is worth it just for the gym.Many long time members are leaving because of how tennis has been treated. I may be joining them.

I have been a member for 9 years. Recently I notified over charges for food and beverage plus a nanny pass and child add one that were not able to be fully used due to pool closure for minors/covid abs was refunded an amount that it’s not reflect the 24 day early closure. I was working with membership services to try and resolve and was told in an email their billing system was sub par. I had a credit card on file and made a good faith payment but requested that overage charges needed to be removed/refunded. I was not notified in writing I was being terminated and sent to collections. I am now working with an attorney, have filed with the BBB and the atty general of KS. Be careful if you try and dispute any charges. I do enjoy the gym and the pool/tennis but the service under this management is sub par.

I recently joined Woodside and am impressed with the friendliness of the staff and members. McKenzie, Heather, Tara, and Dave have all been helpful and extremely knowledgeable in their field. I love the energy and would highly recommend joining Woodside!

I've been a member here for about a year now. The facilities are well maintained and clean. Great workout equipment. Food and drink here is awesome. I would highly recommend Woodside to anyone who is considering joining.

Woodside does so many things right it’s hard to pick one. They have excellent staff who are always ready to help, friendly atmosphere, and a tone that makes you want to stay. I’ve only been a member for a week and it’s hard to leave this place. If you’re looking for a high-quality fitness facility then look no further than woodside.

I joined Woodside during the pandemic and it was one of the best decisions I made. It allowed for multiple outlets for physical activity and to partake in group activities and increase my overall health and well-being. I have really enjoyed the yoga classes as well as some of the other group fitness classes and recently started taking tennis lessons and joined a Tennis League and love that I found a new hobby and community to play with. Also, they have the best spa & pool in Kansas City!

Truly a great gym. Coming from the fitness industry they have everything you need and then some. The average age is around 35 and appears to be a great place to network and meet like minded people. Their pool alone is worth joining in the summer.

Have been a member, off and on, having moved out of town on several occasions, for over 20 years...Struggled for many years with run down facilities and terrible staff...However, for the last 2 years, the facility is nicer than it has ever been, the facilities are clean, a lot of new equipment , and the food is now consistently delicious. Regardless of how nice everything may be, the most pleasing part of the facility is the staff...From the moment you walk in the door, the front desk staff is always cheerful and friendly. I have yet to meet anyone who doesn't try to help, have a ready smile, and go out of their way to make the time at Woodside a great experience...I have sent numerous people over to join and all have remarked how knowledgeable, pleasant and professional Tara has been to view the club....great experience, all aspects of the facility....,

Pay attention to your account charges!Club is nice would rate it 5 starts but the club allows anyone to charge to your account. They are in the process of refunding me (apparently, will update if they actually do). The explanation I was give was it must have been an “accident”. Their system should not allow charges to an account if you are not signed in at the club. Or have staff actually check IDs to ensure they are charging the right account.I asked questions on how and who and what was going to be done to ensure this was not going to happen again. None of those questions were answered, I got a reply stating they were forwarding it to account for review, also since the 1st charge (that I didn’t do) is over the 60 day disputes.

I've been a member for almost 2 years. The staff is wonderful and even when I've had billing disputes, they have resolved them immediately. The club has great amenities, wonderful food and bar. During the winter, the hottub is the only place I feel warm and welcome.