Genesis Health Clubs - KC Racquet Club in Merriam, KS, offers state-of-the-art facilities, making it a preferred choice for both locals and visitors. The gym provides a wide array of equipment and specialized areas for various workouts. Many reviews highlight the cleanliness, friendly staff, and effective trainers, making it appealing to fitness enthusiasts. The club also features excellent membership options, seamless processes, and additional amenities like smoothie bars and tennis courts.
However, some patrons report issues with customer service, particularly concerning front desk staff. There are also occasional complaints about billing practices and security concerns. Despite these drawbacks, the positive attributes like helpful trainers and clean, well-equipped facilities make it a strong contender for fitness needs in the area.
Pros:
- State-of-the-art facilities.
- Wide variety of equipment.
- Extremely friendly and knowledgeable staff.
- Excellent customer service from trainers and assistants.
- Very clean and well-maintained environment.
- Additional amenities like smoothie bars and tennis courts.
- Effective and motivating group classes.
- Quick and easy membership process.
- Personalized training options.
- Friendly and welcoming community.
Cons:
- Some front desk staff have been reported as rude.
- Issues with billing practices.
- Security concerns in parking areas.
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Chris La Mar
7 months ago
Great facility. Everything is super clean. Wide variety of equipment. Very accommodating for anyone to get a great workout. Friendly members and very friendly staff. Shout out to Ryan, the GM, who helped get me set up.
SecondGear Society
7 months ago
How could you not give this gym 5 stars!First thing first, Tyler the assistant manager is the real deal. Helped me get signed up for a free trial right after i moved here with no hesitation. The locker rooms are well sanitized, and kinda reminds me of something for Quarry pines(golf course) locker room, also you can’t get mad about the equipment, there’s so much of everything you don’t ever have to wait for a machine. Finally the whole staff is filed with great people who are friendly which is hard to come by unless you’re from the south.
jaidra green
7 months ago
i love this gym, the kids club is great. i feel like it’s really improved since they got new staff and my kids love going. i will say the ONE thing i can’t stand is the parking. people park in fire lanes constantly or park practically in the middle of the road and it’s obnoxious bc nothing has ever been done about it. one of the managers parks right up front in the fire lane with his lifted truck, hopefully there’s never an emergency when he’s there 🤷🏼♀️ other than that, i love it and the staff!! the people that work out there are welcoming as well.
Alyssa Wiegers
7 months ago
I had a wonderful experience at Genesis! Everyone was super welcoming and the facilities were super clean. Gage was super helpful at the front desk and made everything really easy! I’m excited to come back! Also Anne who works in the Kids Club seems super sweet! Overall great experience if I could give more than 5 stars I would 🤩🏴☠️ …
Troy Johnston
10 months ago
Very friendly staff. Plenty of equipment with nice locker rooms. It’s a great place to workout!
Siobhan Gormley
11 months ago
Such an awesome gym!! Everyone is so friendly. It is super clean! Tyler was so helpful answering all my questions and being so professional! 10/10 would recommend and ask for Tyler!
Dennis Torrey
11 months ago
Wow what a GREAT gym with all the right equipment and so very clean. The icing on the cake however was the staff, especially Tyler G. He was very professional, polite, and knowledgeable in helping me get these old aching joints going again.
Karik Elliott
11 months ago
This gym is an incredible gym and has state-of-the-art facilities. If you ever need any help, ask for Tyler. He is super friendly and very helpful.
Gorm Fam
11 months ago
Great Facility!! Assistant Manager Tyler definitely part of the WOW factor!!All around A1 Customer Service.
Jackson Reeves
11 months ago
Tyler is too helpful!! Nice facility with tons of equipment. Always clean and helpful staff. 5 star every time